- Assisted a heavily regulated customer to onboard to Google Chronicle/SecOps SEIM and SOAR. Created python cloud functions to pull log sources and built custom parsers when no builtin parsers where availableCreated playbook automations in Google SOAR and set up integrations with 3rd party service- Created security assessments for cloud platforms based on Microsoft Cloud Security Benchmark (MCSB)- PAM audit including automations in PowerShell for future audits

Maintain security infrastructure, managing policies, creating automations and integrations to assist other security teams. Researching, onboarding and administrating new security capabilities including:- SEIM and SOAR (Microsoft Sentinel)- WAF (Cloudflare, Azure)- EDR (CrowdStrike Falcon, Microsoft 365 Defender)- Proxies (McAfee SWG)- Email Security (Microsoft 365 Defender, Mimecast DMARC)- Cloud Security (Defender for Cloud, AWS Security Hub)- Automations, alerts and reporting in Powershell, Python and KQL(Kusto)

Monitor and maintain IAM systems including Okta, SailPoint, Active Directory, EntraAD and detect for compliance with security policies and procedures for 25000 identities and over 700 SSO applications.- Personally integrated over 100 applications both custom and third party including SAML, OIDC, SCIM and SWA- Manage alerts and logs in Microsoft Defender and Sentinel for security incidents and reporting workflows creating custom queries.- Create PowerShell/Python scripting to automate environment changes, API calls and schedule reports for auditors and stakeholders. Worked closely with internal auditors to reduce user account audit findings to zero.- Manage Qualys Vulnerability reports and reduced Sev4 and Sev5 vulnerabilities in IAM managed infrastructure by 90%.- Performed BAU administration for all IAM platforms and took the lead and assisted in projects for the wider team

Responsible for scheduled maintenance and emergency onsite visitsConfiguration of desktops and printers including PXE imaging and data recoveryInstallation and configuration of Firewalls, switches, Wi-Fi devices, desktopsLiaising with stakeholders for system upgrades and improvements

Level 1/2 support for Global Managed Service Provider. First point of contact for all issues including• Active Directory and Group policy for Microsoft Server 2008/2012/2016/2019• Microsoft 365 and Azure Active Directory• Microsoft Exchange• Fortigate and Sophos Firewalls• Barracuda Antispam• VPN administration• VMware 5.5/6.0/6.5• Medical applications including Intelerad, Promedicus, Karisma, Modalities and Radiology workstations

Managed a team of 15 staff in a high pressure environment while maintaining excellent customer service and performing BAU management tasks. Performed regular trainings and workshops with the staff to share product knowledge and foster communication