Matthew Sutherland Email & Phone Number

I have great passion being a people, team and guest service leader in the gaming industry with over 11 years of experience. I have successfully contributed to the growth of the brand name by driving measurable results in guest-centric environments.Thriving in my current role at The Star Sydney has seen me receive multiple promotions. From -Table Games dealer- where I learnt 4 majors and developed guest service skills-Higher duties dealer- where I learnt how to resolve disputes and increase revenue for the business-Gaming supervisor- My current role which has expanded over 5 years. I have learnt how to develop the business and increase EBITA through analysing data through Tangam and other software. How to lead teams and improve performance through communication to team members and delivering memorable experiences to guests.-Table games trainer- One is my expanded roles as a Gaming Supervisor I was hand picked by Todd Perkins and Marion Dow who at the time where the current training room managers to become a part of there team. For the past 6 years I have been developing new team members and up-skilling exisiting ones in games and new procedures. I am one of only 2 Gaming supervisor who are part of this team.-Poker Tournament Director- My most recent achievement that demonstrates my success within the business was recently being promoted to this role where I am in charge of a team that hosts multi-million dollar tournaments such as The World Series of Poker which gets televised around the world showcasing the brand name.I am always happy to connect with you and expand my professional network so do not hesitate to contact me on LinkedIn

Listed skills include Leadership, Gaming Industry, Body Language, Personal Development, and 17 others.

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  St Dominics College Kingswood