Senior Specialist
CurrentProudly supporting Novant Health through the Strategic Initiatives Unit
Nov 2024 - Present
AeroLeads people directory · profile
Matthew Sutor Email & Phone Number
Director of Operations, Owner - MTS Consulting, Fixer
at
Novant Health
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Director of Operations, Owner - MTS Consulting, Fixer
Location
Fairfax County, Virginia, United States
Company size
Who is Matthew Sutor? Overview
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Quick answer
Matthew Sutor is listed as Director of Operations, Owner - MTS Consulting, Fixer at Novant Health, a with 11174 employees, based in Fairfax County, Virginia, United States. AeroLeads shows a matched LinkedIn profile for Matthew Sutor.
Matthew Sutor previously worked as Senior Specialist at Novant Health and Owner at Mts Consulting. Matthew Sutor holds Bachelor Of Business Administration (Bba), Marketing from James Madison University - College Of Business.
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Novant Health
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Profile bio
About Matthew Sutor
Matthew Sutor is a Director of Operations, Owner - MTS Consulting, Fixer at Novant Health.
Current workplace
Matthew Sutor's current company
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Novant Health
9 roles · 3 years
Matthew Sutor work experience
A career timeline built from the work history available for this profile.
Owner
Current
Mts Consulting
2024 - Present
~2 yrs 6 mos
Director Of Operations
Lead cross-functional AGILE teams overseeing a multi-product suite, managing external vendors and operational teams serving over 5 million annual users. Created and maintains a new processing and seasonal staffing model that consistently achieves 100% delivery goal completion, improving efficiency from 94% to 100% within two years. Reduced quality issues by 63% in two years through creation and implementation of process improvements. Uses data-driven insights to influence leadership decisions and spearhead organizational change. Developed and actively maintains matrix of standardized resolutions addressing user issues across all products driving triage efficiencies and optimal user experience. Act as the highest escalation point for product issues, gatekeeping when to facilitate engagement with Senior Leadership Serve as a subject matter expert (SME) for operational and vendor processes, ensuring new product design aligns with operational capabilities.
Jan 2016 - Jul 2023
Operations Project Manager
Led the migration and process development of bringing product suite in-house from vendor, significantly reducing operational expenditures.Oversaw operations across multiple products, ensuring achievement of operational deliverables and KPIsServed as the primary point of contact for external vendors, Customer Service requests and escalations.Managed external vendor operations with newly established account governance.
Jul 2015 - Jan 2016
Publications Project Manager (Contract)
Led operations for all printed collateral across multiple other lines of business.Served as the escalation point for urgent print-related issues and emergency reprints.Developed annual publications life-cycle project plan through collaboration with print, shipping, and management vendor.Ensured SharePoint accessibility for all new and in-development publications. Managed the review and approval of publication-related change requests. Collaborated with Quality team to improve processes and safeguards related to publication issues.
Aug 2013 - Jul 2015
Project Manager
Managed $10+ billion portfolio of clients on the AnnuityNet platform troubleshooting client requests, platform enhancements, and triage/disposition of bugs.
Oct 2011 - Aug 2013
Project Manager
Tech2000, Inc
Developed and supported technical training events through the project life cycle coordinating worldwide resources to achieve key KPIs for Cisco/Apple metrics.
Aug 2010 - Sep 2011
Project Manager
Managed project team responsible for the development of a multi-million dollar marketing and lobbying database inclusive of roadmap development, ongoing KPI oversight, and strategic oversight.
Jan 2007 - May 2009
Associate Project Manager
Jan 2006 - Jan 2007
Team & coworkers
Colleagues at Novant Health
Other employees you can reach at novanthealth.org. View company contacts for 11174 employees →
DU
David Underwood
Colleague at Novant HealthHickory-Lenoir-Morganton-Marion Area, United States
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TP
Teresa P
Colleague at Novant HealthSouthport, North Carolina, United States
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AC
Alexis Comer
Colleague at Novant HealthCharlotte, North Carolina, United States
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GP
Gabriele Pike
Colleague at Novant HealthWilmington, North Carolina, United States
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MC
Michele Campeau
Colleague at Novant HealthMooresville, North Carolina, United States
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KK
Kidd Kelly
Colleague at Novant HealthConcord, North Carolina, United States
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CC
Catelyn Cottrill
Colleague at Novant HealthWoodstock, Virginia, United States
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CC
Chyna Cardinez
Colleague at Novant HealthGreensboro--Winston-Salem--High Point Area, United States
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SB
Susan Brown
Colleague at Novant HealthGastonia, North Carolina, United States
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JE
Julia Eick
Colleague at Novant HealthWinston-Salem, North Carolina, United States
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David Underwood
Colleague at Novant HealthHickory-Lenoir-Morganton-Marion Area, United States
View →
TP
Teresa P
Colleague at Novant HealthSouthport, North Carolina, United States
View →
AC
Alexis Comer
Colleague at Novant HealthCharlotte, North Carolina, United States
View →
GP
Gabriele Pike
Colleague at Novant HealthWilmington, North Carolina, United States
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MC
Michele Campeau
Colleague at Novant HealthMooresville, North Carolina, United States
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KK
Kidd Kelly
Colleague at Novant HealthConcord, North Carolina, United States
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CC
Catelyn Cottrill
Colleague at Novant HealthWoodstock, Virginia, United States
View →
CC
Chyna Cardinez
Colleague at Novant HealthGreensboro--Winston-Salem--High Point Area, United States
View →
SB
Susan Brown
Colleague at Novant HealthGastonia, North Carolina, United States
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JE
Julia Eick
Colleague at Novant HealthWinston-Salem, North Carolina, United States
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2 education records
Matthew Sutor education
Bachelor Of Business Administration (Bba), Marketing
Education record
Saint James School
FAQ
Frequently asked questions about Matthew Sutor
Quick answers generated from the profile data available on this page.
What company does Matthew Sutor work for?
Matthew Sutor works for Novant Health.
What is Matthew Sutor's role at Novant Health?
Matthew Sutor is listed as Director of Operations, Owner - MTS Consulting, Fixer at Novant Health.
Where is Matthew Sutor based?
Matthew Sutor is based in Fairfax County, Virginia, United States while working with Novant Health.
What companies has Matthew Sutor worked for?
Matthew Sutor has worked for Novant Health, Mts Consulting, The College Board, Ebix, and Tech2000, Inc.
Who are Matthew Sutor's colleagues at Novant Health?
Matthew Sutor's colleagues at Novant Health include David Underwood, Teresa P, Alexis Comer, Gabriele Pike, and Michele Campeau.
How can I contact Matthew Sutor?
You can use AeroLeads to view verified contact signals for Matthew Sutor at Novant Health, including work email, phone, and LinkedIn data when available.
What schools did Matthew Sutor attend?
Matthew Sutor holds Bachelor Of Business Administration (Bba), Marketing from James Madison University - College Of Business.
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