• Spec’ed out product features for flagship product• Produced user documentation and user guides for flagship product • Conducted and led product discovery projects for product initiatives• Conceptualised an Agile experimentation plan for the organisation• Co-led Agile implementation within the organisation, taking up the role of a Scrum Master• Designed wireframes for initial product feature concepts

• Designed and customised forms to record and track data for data analysis• Optimised operational processes for increased efficiency and accountability through data analytics• Developed and designed an accurate food costing module from scratch• Conducted market research for effective pricing and positioning

• Specialised in accounts regarding fintech and payment solutions• Handled daily scanning of media outlets for relevant news• Compiled daily media monitoring reports for Singapore and APAC• Assisted in social media seeding and developed analytics to showcase effectiveness• Assisted in compilation of media coverage reports to showcase media presence and areas for improvement