Matthew Spicuzza Email & Phone Number

Pittsburgh, Pa

Pittsburgh, Pennsylvania

Gained experience in the various processes involved with data analytics, such as capturing, reporting, analyzing, and visualizing data. Performed exercises and multiple projects that related to data and quality analytics.• Developed and presented to the Reporting & Analytics team a PowerPoint on the Hospital-Acquired Condition Reduction Program.• Extracted sets of data and developed a presentation on readmission rates for one of AHN’s hospitals.• Created a survey to gather all the employees’ skills, which would be added to the staff directory. Allows for easier identification of individual employee skillsets.

Pittsburgh, Pa

Receive Medicare Advantage applications and analyze this information to make appropriate enrollment / unenrollment decisions. Developed an understanding of enrollment regulations and ability to follow strict guidelines to ensure accuracy, compliance, and security.● Solved an access issue with Pennsylvania Open Systems Network (POSNet), which is needed to complete applications for certain members by applying critical thinking and problem solving.● Performed “special projects” due to high productivity and quick learning by generating and sending letters to members, and making outreach calls to complete member applications. ● Frequently switched between work responsibilities, which included standard Medicare Enrollment tasks, to receiving inbound calls, and processing payments for UPMC members.● Maintained a weekly quality audit score of 98% or higher.

Pittsburgh, Pa

Assisted with managerial duties, designed healthy solutions for customers, and maintained store appearance.● Completed the Advanced Knowledge Course to become nutritional advisor, expanded supplement knowledge and provided better customer service by offering more solutions.● Developed spreadsheet for daily inventory adjustments, which improved organization, compliance, and response time to inquiries.

North Versailles, Pa

Provided tactical leadership to fire team members. Tasked with training and carrying out combat operations, and holding fire team members accountable and ensuring adequate training in profession. ● Deployed to Afghanistan from August 2010 to March 2011 in support of Operation Enduring Freedom 10.2.● Unit awarded a Certificate of Appreciation during attachment and support of 3d Battalion, 5th Marines in Sangin District, Helmand Province, Afghanistan. ● For a period of time, appointed as a guard force member of a detention facility in Afghanistan.

Bachelor Of Science - Bs, Health Services Administration, Gpa: 3.93

Associate Of Science - As, Liberal Arts And Sciences, General Studies And Humanities, Gpa: 3.6