Work with product owners and developers to understand and prioritize testing strategies. Create automated UI and API tests for the Rygen TMS using JUnit and Selenium.

Worked with SiteLabs Global as an IT Consultant contractor to tighten integrations and streamline business processes as they flow across multiple systems.• Analyze and document evolving process flows across the tech stack for use in internal business decisions and facilitating discussions with partner groups• Incremental streamlining of the customer onboarding processes for new clients across systems to increase scalability through automation• Work with partner software development groups to ensure smooth integration of new features

Developed technology road maps, architectural governance, and direction for IT initiatives. Identify top strategic initiatives and determine the best systems to accomplish each. Establish the design of systems and data flow across systems. Collaborate with subject matter experts to analyze the costs and benefits of system components.• Coordinated with numerous departments and lead efforts to implement the Clemson ID in the Apple and Android wallet across over 15 campus-wide student-facing systems used by over 15,000 students, faculty, and staff moving Clemson away from legacy plastic credentials• Led BC/DR and enterprise systems upgrade efforts coordinating with various vendor, functional, development, database, networking, and server groups to ensure timely with minimal disruption

Supervised the efforts of a team of direct reports as they administer several mission-critical systems and lead multiple university-wide initiatives. Managed relationships with multiple development and administrative IT groups to ensure deliverables.• Responsible for the 24/7 365 operations and service delivery of the university access control system, university meal plan and off-campus funds system, and a large portfolio of in-house built web applications.• Led hiring, participated in vendor selection and worked with external departments to establish teams for the system replacements of the physical access control system and the event-based PACS automation system• Established the operational team for the university transactions system through hiring and partnering with other Clemson IT areas

Managed a portfolio of over 20 web applications for several different departments. Responsibilities included working with IT groups to ensure servers remained updated and functional, collaborating with department leadership to collect enhancement requirements, managing workload, structuring integrations across systems, and accomplishing development work.• Led efforts across the development team to restructure all applications, their data structures, and cross-campus integrations as part of a campus-wide identity management restructuring initiative.• Led efforts coordinating across the development group and our supported departments to ensure that systems and processes were ready for cyclical campus events such as move-in

Served as an IT specialist for the hospital mission station on the island of La Gonave. Roles included ensuring network connectivity for all families and staff, development of the area web presence CMS, and instruction of computer classes.• Architected, procured, installed, and maintained network, access points, and satellite equipment• Developed and implemented a web-based network maintenance and control system Developed a web-based bandwidth allotment system with a web-based reporting and control system for admins and users

Administered the Greenville Tech Datatel student system, collaborated with academic areas, and implemented development requests.• Collaborated with Deans and Department heads to review processes and create roadmaps for enhancements• Developed web applications and integrated with the ERP to accomplish functionality not included in the vendor offering• Liaisoned with the vendor to implement new offerings and investigate system issues

Developed and maintained a portfolio of web applications for the Student Affairs Division using PHP and MYSQL.• Assisted with the development of the Clemson University housing system • Developed the web portal for a campus-wide Campus Recreation initiative• Developed numerous online forms and surveys with business-specific customization and reporting