Matthew Tomé, Pmp Email & Phone Number

Huntersville, Nc, Us

Consultant for PMIS systems. Responsibilities include facilitating, designing, and implementing: Cost, Processes, Reports, Dashboards, Business Intelligence, Bidding, Forms, Documents, Schedule, Calendar, and User Management.Activities Include: • Collaborate across multiple departments, creating and maintaining rapport with internal stakeholders, vendors, and experts. Develop and execute project plans adhering to defined cost and schedule limits, with a proven record of flawless and immediate execution.• Evaluate and communicate potential risks, creating effective contingency strategies with stakeholders.• Document and distribute up-to-date project information to relevant stakeholders.• Monitor and control project resources.• Consistently integrate best business practices across all process groups.• Schedule and define scope of new projects. • Display deep understanding of organizational strategic planning, collaborating with program staff.• Facilitate all activities throughout the project lifecycle including: Kickoff, Design, UAT, Training, Adoption, and Support

Miami, Florida, United States

- Responsible for managing 14 onboard sales teams as well as managing the service department for the CruiseNext and CruiseFirst programs. - Assist in the oversight of Latitudes Rewards, Norwegian Cruise Line’s membership program. - Utilize marketing techniques to promote the CruiseNext, CruiseFirst and Latitudes Rewards programs. - Liaison between Norwegian Cruise Line Holdings and Bank of America, furthering business relationships dedicated to promoting the Norwegian Cruise Line credit card and its benefits to clients. - Throughout the COVID-19 pandemic, successfully managed multiple projects outside of normal responsibilities resulting in the oversight of diverse teams.

Miami/Fort Lauderdale Area

Personal Cruise Consultant / Norwegian Cruise Line Consumer Research Department, Sunrise, FL- Direct outbound sales to clients through phone calls, e-mails, and direct mail to identify needs of prospects and making recommendations while presenting value in our product.-Top 10% of Sales Representatives 2018-2019 Accumulated 1800 reservations and totaled $4.2 million in revenue between 2018-2019. - Managed over 7,000 client accounts through strategic cold-calling and effective customer service using a CRM database.-Prepared and delivered a presentation on Sales Ability and Sales Discipline to 150 new hires in preparation for Norwegian Cruise Line’s high sales season. - Mentor to new hire team to assist in retention and increase profits for Norwegian Cruise Line.- First Rookie in January 2017 to join Century Club (100 reservations in a month) and continued to join Century

Bachelor Of Science - Bs, Psychology

Associate Of Arts - Aa, Psychology