Battling the elements with mortar!

Developed business continuity planResponsible for the research, planning, and deployment of 1000+ desktopenvironment 'Project Bright Lights'Manage deployment crewPlan project time line and milestonesOrganize and negotiate hardware purchases with vendorsMonitor and track inventoryResponsible for operation critical equipment deployment

Managed UBS Americas ISO 14001 audit certification Responsible securing user device data Managed IT waste Managed equipment deployment team Instituted ITIL best practices Performed remote installation of software across region Installed, supported, and replaced trader specific equipment and services Managed the work flow process of IT requests for Chicago Managed IT inventory, shipping and receiving global and domestic with Chicago as an American hub Organized with managers to allocate, build, and deploy the correct computer or laptop with adequate specs and peripherals Managed computer, laptop, Blackberry, and server warranty life and repairs direct with manufacturers Tracked life of computers and laptops for users and initiated upgrade process when their equipment become 'bank standard' obsolete Managed production roll outs of networked printers site wide and was the liaison for Lexmark Worked directly with demanding 'high-stress' traders supporting their multiple system issues to keep them working Managed office conversion, equipment upgrade or removal from buyouts and sales

Managed IT desktop, laptop, server, service and storage for 1200 users Managed IT waste stream for reconciliation with recycling vendor Managed department team of two and project team of eight Allocated, reclaimed and inventoried new and recycled IT material Provided IT support for 1200 users across dozens of business lines

Managed equipment delivery and vendor payment Administered IT goods received Implemented paperless document and electronic receipt records Scheduled and escorted all IT related freight deliveries Packed and processed high value international shipments with requisite schedule B and commercial invoices as well as recommendations to purchase equipment 'in country' rather than export