Matthew Tyler Email & Phone Number

Charlotte, Nc, Us

Responsible for implementing initiatives across the enterprise that enable front-line units to execute a consistent approach to ensure fair lending compliance. Collaborating with line of business, product, control functions, and other partners, as needed, to drive change which is designed to proactively identify opportunities for enhancements and or changes across the enterprise focused on the client experience and their relationships with the institution.

Charlotte, Nc, Us

Provides portfolio and program support, controls, and governance to drive scalable, consistent and efficient delivery of all aligned OpEx Horizontal programs.• Data Capture Program/Project support including Project Engagement across (GTO, GHR, ESG/PP, CAO, GRM, Legal, Audit) MTM 2-deep organizations that have Data Capture processes:• Work with DMEs/LOB contacts on plan for execution• Direct teams where to track progress & processes in scope• Serve as main point of contact for questions on how to fill out template, questions on statistics / status, attend any local office hours, etc. – bring back questions to central team as needed• Ensure teams are providing quality status reports• Funnel updates / information on progress to central PMO• Manage central mailbox and let individual PMs / Central team know if any action required for responses• Monitor Central mail box for new submission. • Perform manual QC accepting / rejecting initial submissions to the Data Capture Mailbox.• Maintain daily updates to Data capture status tracker as new submission and QC review feedback communications updates occur. Providing QC feedback as needed to teams as needed.• Responsible for preparing Weekly 90 page Status Report for MTM, EDSG Leadership and key contacts for the Data Capture Documentation work.

Hanover, Md, Us

Responsible for facilitating scrum team of Sr. Business analyst, developers and testers for the Data warehouse • Performs project management responsibilities (Waterfall and Agile) for technology implementations, upgrades, conversion and recovery, in a cross functional/matrix environment • Oversee the SDLC of technical initiatives within an agile framework.• Partner with Program and Project Managers and SMEs to create business requirements.• Facilitate Scrum events as needed in order to keep teams on track and facilitate early identification or risks.• Coordinate with scrum masters to identify dependencies, and coach team regarding best practices• Responsible for managing a team assigned to a specific initiative or portion of a larger project.• Continually evaluate project resource requirements delivery to ensure efficient resource allocation, communication, and execution. • Manage financials throughout the lifecycle of the project, ensuring no more than a 3% variance of confirmed funding.• Responsible for the following: project communications; risk mitigation; creating project plans; timelines; impact assessments; partnership with business-side project managers and hitting milestones. • Compliance with bank standards for project delivery.

Charlotte, Nc, Us

Enterprise Compliance Policy Implementation manager responsible for engaging in activities to contribute to the independent compliance oversight of the Front line unit and control function performance and any related Third party/vendor relationship in alignment with the Compliance Risk Management program and the Global Compliance Policy.• Assisted Compliance Executive in maintaining and communicating Regulatory changes.• Led team thru annual risk assessment activities, conducting compliance risk assessments of front line Unit or Control functions and as well as QA plan to ensue quality reviews across team and compliance with enterprise Policy and Standard operating procedures.• Contributed to monitoring and testing coverage plans and related metrics for Front line unit or control function• Monitored and tested the effectiveness of the front line unit and control function compliance risk controls• Identified aggregated, reported and escalated compliance risk, issues and control enhancements• Identified compliance-training needs, providing subject matter expertise to support development of training curriculum, and monitored FLU/CF and third party training completion across enterprise for Privacy and Cross Border Data Movement training portfolio.• Led Executive reporting routines for Enterprise Privacy team including monthly State of compliance reporting, credible challenges, quarterly regulator review decks, go 2 green plans.• Led annual review routines of the Enterprise Privacy policy and standards. Ensuring compliance with Enterprise Policy Standard Operating Procedures.• Team lead for record retention procedures. Developing strategy and ensure team was in compliance with Enterprise policy and standard operating procedures.

Charlotte, Nc, Us

Global Compliance Operations Strategy team lead responsible for developing IT strategies and designing processes and their relationships with technology systems across BAC Global Compliance Including the design and build of business productivity tools and proof of concepts that can lead to larger scale technology development efforts.• Lead application support team for BAC Corporate Compliance and Operational Risk applications. Including IRIS, ERD, ERH, and Cedar. SME expert providing Business and user support for all applications.• Liaison between business and technology helping translated business requirements into functioning applications and reports.• Responsible for prioritizing enhancements and defect fixes to align with budget constraints.• Provided Help Desk Mgmt and daily user support including defect escalation to L1/L2 Tech support teams.• Responsible for End to End Business Solution delivery including UAT/Production testing.• Responsible for documentation and creation of Test scripts/plans and application support playbook and user guides.• Led and participated in monthly governance calls with Key Compliance and Operational Risk Stakeholders and consumers of downstream data from authorized data provisioning points.• Help develop and execute strategy and support for EDM (Enterprise Data Management) program for all 8 BAC Global Compliance portfolios.• Lead strategy development for EDM KBE reporting process by doing a detailed analysis of the data we were receiving and making recommendations based off analysis. Resulting in cleaner more efficient reporting and aggregation.• Responsible for monthly Global Compliance EDM Scorecard aggregation process for senior leadership.

Led and managed vendor relationships and risk management routines for BAC Home Loans Title & Closing Services consisting of $160MM annual spend. This included the generation of commitment to title insurance, clearance of title issues, preparation of settlement statement, as well as scheduling and closing transactions for the entire refinance process.• Managed portfolio with ranging degrees of risk, profitability and strategic complexity. Identifying strategic partnerships that bring greater value to the company and prioritizing risk management and business routines accordingly.• Worked with key stakeholders and risk partners to develop purchasing/outsourcing strategy for National Title Platform vendor portfolio.• Developed and led governance and quality review routines to ensure to all vendors were in compliance with BAC’s Global Vendor Management Program regulations and deliverables as dictated by the OCC. Including quarterly performance/business reviews, Info security, business continuity, Invoice reconciliation, privacy events escalations, and customer compliant procedure adherence.• Developed and led Internal risk management routines and projects to Identify, escalate and manage risk to closure Including contract/sla reviews, contingency planning, third party/subcontractor due diligence reviews, and financial assessments reviews.• Partnered with LOB Stakeholders, Operational Risk, Compliance and Technology partners to lead annual vendor operational onsite assessments/audits. Responsible for analyzing current state information, incorporating Business needs and concerns, developing and implementing effective target state solutions. Including pre-assessment analysis, workbook documentation, executive reviews and all remediation activities. • Responsible for preparing evidence and responses regarding vendor controls for Regulators, Corporate audit and Compliance Quality control validation reviews for BAC Home loans Title and closing space.

Charlotte, Nc, Us

Led and managed vendor relationships and routines for Online Banking, Mobile, and ATM channels, primarily supporting Digital Marketing, Analytics, Social Media, Insurance and VOC relationships.• Managed portfolio with ranging degrees of risk, profitability and strategic complexity. Identifying Strategic partnerships that bring greater value to the company and prioritizing risk management and business routines accordingly.• Developed and led governance routines to ensure to all suppliers were in compliance with the Global Supplier Management program regulations and deliverables as dictated by the OCC. Including Quarterly Performance/Business reviews, Info security and Business continuity, Invoicing.• Identified risk by conducting and leading contract reviews to identify Gaps and opportunities to enhance outdated language and enhance SLA’s were needed. • Prepared Financial analysis reviews and completed Health Assessment reports for all suppliers in portfolio. • Prepared Executive summary reports on weekly bases for leadership review• Partnered with LOB Stakeholders, Operational Risk, Compliance and Technology partners to lead annual supplier onsite business control assessments. Including Pre-assessment analysis, workbook documentation, executive reviews and all remediation activities.

Charlotte, Nc, Us

Sourcing Manager for global real estate line of business responsible for 128 million square feet of space with operating expenses of $2.7 billion and $1.7 billion capital annually.• Primary support for all Real Estate and Facility Management commodities for Merrill Lynch conversion. Accountable for meeting or exceeding Merrill Lynch transition vendor leverage and cost savings goals through supplier base and contract consolidation.• Led RFx for the domestic Real Estate call center platform for managing unscheduled work orders and planned preventative maintenance. This included the technology tool and staff to support inbound calls to Corporate Workplace for workspace issues. • Led Invoice discount Initiative converting supplier expense to BAC savings of 2% per invoice for early payment.

Charlotte, Nc, Us

Responsible for strategic direction of Bank of America Managed Parking ($27MM Revenue/Expense) and Command Center Utilities Monitoring /Management ($50MM Expense) Programs.

Charlotte, Nc, Us

Managed Insurance Services vendor relationships for optimal execution of customer satisfaction, risk management, process excellence and shareholder objectives. Liaison between internal bank clients and vendors to enforce compliance with contract terms, monitor performance, and create a relationship that is beneficial to both the bank and the supplier.

Charlotte, Nc, Us

eRequest/eCommerce operations Change Consultant. Responsible for driving supplier enablements, electronic catalog content and optimizing electronic reconciliation and payments via BAC Order to Pay Platform Ariba. Contributed to driving supplier spend from $20MM annually to over $1B in less than 12 months. Demonstrating hard dollar savings in excess of $12MM per year.

Charlotte, Nc, Us

Staff Support Finance Team supporting Finance Operations, providing Financial reporting and Business partnering support to help assist in managing the $150 million dollar annual budget for business

Charlotte, Nc, Us

Partnered with SCM to provide eSourcing/Procuri support (RFIs, RFPs with reverse auctions) across indirect and technology commodities driving over $50 million dollars in savings in 2003.