C#, .NET Framework, and Azure student

• Led a global team of scheduling managers across Malaysia, South Korea, and the US, standardizing processes and aligning resources to ensure seamless project delivery and successful globalization of scheduling operations.• Reduced global average scheduling time by 10% through the global implementation of the process improvements that I developed in Malaysia.• Improved global customer-order response time from 17 to 8 days by eliminating scheduling redundancies, implementing cross-training across factories, and initiating scheduling automation to support future scalability.

• Oversaw portions of a two-year expansion project for Lam's greenfield initiative in Malaysia, successfully hiring, training, and managing the inaugural master scheduling team, while ensuring a seamless handoff to local management prior to repatriation. • Built and led the first-ever master scheduling team of eight external hires, creating a robust foundation for the Malaysia site’s operational success. • Recognized as a top-rated leader among 18 expat managers by Executive Management during a greenfield expansion in Malaysia by cultivating a trusting, high-performing team environment.• Streamlined and standardized scheduling processes for Lam Research’s two main product groupings by initiating change proposals then leading a cross functional team of 20 personnel - developing a unified system that was adopted globally.

• Oversaw supplier relationships and milestone management, ensuring operational alignment from four key suppliers in the critical power box commodity. • Decreased late-shipment rate of a key power box supplier by 40% within eight months, improving supply chain reliability.• Rebuilt key supplier relationships through solutions-focused meetings, fostering a collaborative, results-driven partnership.

• Planned and managed on-time delivery of 450+ orders ranging in value from $300K to $5M each, including high volume and first-of-a-kind systems, for world leading micro-chip manufacturers. • Designed and implemented a comprehensive training program for the factory’s order-fulfillment team, enhancing integration with sales and customer engineering teams to strengthen regional presence.• Conducted 90-minute daily virtual training sessions for four months, followed by a two-week in-person training, successfully establishing a skilled four-person MSPM team in Korea.• Achieved a 98% on-time or earlier product delivery rate company’s top customers by identifying and implementing creative solutions across the entire product chain to reduce delivery times and address supply, design, and build challenges.• Accelerated machine preparation from 13 weeks to 5, enabling the China sales team to secure an 8-month contract by leading a cross-functional team to refurbish and expedite critical units.• Created a standardized escalation template for cross-departmental teams, streamlining requests, reducing confusion, and accelerating response times, earning recognition from senior management.• Led a cross-functional team to implement a more efficient and standardized configuration review process, resulting in a 22% reduction in review times and saving approximately 820 man-hours over six months.• Selected from a team of 20 to collaborate with a third-party Software Engineers to consolidate data from two order fulfillment systems, improving change management tracking ahead of the 2021 digital transformation.

• Developed and cultivated new customer prospects, driving pipeline growth and creating opportunities to expand market reach. • Maintained a consistent client pipeline, contributing $100K in annual revenue and driving sustained business growth.• Oversaw the SaaS implementation for three customers by regularly meeting with the customers and communicating their needs to the software developers and installation teams.

• Interface between sales personnel and manufacturing for a leading company in the semi-conductor wafer manufacturing industry, I systematically track the progress of all of my region's (Taiwan, China, and Asian Pacific) products, ensure the proper scheduling of product manufacture, and communicate status of in-build and future planned products to sales personnel.• Scheduled, tracked, and facilitated on-time delivery of over 90 orders, ranging in value from $100K to $3.5M each, including expedited builds.

Operations Officer for CG Cutter SEQUOIA / 2012 – 2014:• Oversaw compliance with regulatory programs, coordinated team activities, and ensured safe navigation and operations of the military vessel. • Initiated and led a humanitarian aid mission to a remote island, coordinating food donations, directing the crew in loading provisions, and organizing distribution events for island residents.• Led the planning and execution of all operations. Ensured the servicing of 98 aids to navigation within a two million square mile area.• Facilitated increased interceptions of foreign fishing vessels in remote areas by coordinating interagency efforts and leveraging strategic decision-making. • Trained four junior team members to achieve certification, enabling them to operate the vessel independently during nighttime operations.• Led an emergency departure in Guam, coordinating a 20-hour turnaround with 80% of the crew to successfully evade an impending typhoon Law Enforcement Officer for Coast Guard District Eight / 2011 – 2012:• Provided technical oversight to deployed teams, interpreting policies and consulting with legal advisors on complex, high-visibility enforcement cases. • Supported six high-profile enforcement cases, applying sound judgment to mitigate risks and prevent potential international conflicts.Deck Watch Officer for Coast Guard Cutter SENECA / 2009 – 2011:• Modernized patrol documentation by implementing palm-pilot technology, replacing paper forms and establishing a more efficient, standardized process.• Helped coordinate over 60 maritime operations, ensuring effective coordination with headquarters and local leadership while achieving a flawless operational safety record. • Coordinated over 200 shipboard-aircraft operations, leading cross-functional teams to improve integration and compatibility between vessels and aircraft, achieving flawless execution and enhanced operational efficiency.