Matthew Venn Email and Phone Number

Risk Data Analyst for Tyl by NatWest (Jan 2023 to date)- Leveraging business intelligence tools to analyse data sets and portfolio risk. - Providing actionable insights to enhance decision making- Collaboration with multiple various stakeholders to drive data driven strategies to mitigate risk Data Analyst Apprentice at Tyl by NatWest (Jan 2021 to Jan 2023)- I honed my analytical skills by working on real world projects, contributing to business KRI/KPIs - Focussed on data visualisation, data standardization, cleansing and some predictive modelling - My apprenticeship allowed me to learn from season ed professionals whole actively applying knowledge to ongoing business challenges Complaints Handler (Jan 2017 to Jan 2021) - Addressed and resolved customer issues relating to banking services, eventually specializing in account opening and CDD procedures- I learnt effective communication under pressure and built on conflict resolution skills with unhappy customers- In this role I began complaint trend recording which peaked my interest into the world of analytics