Matthew Violante

Matthew Violante Email and Phone Number

Technical Support Manager at Lyra Health @ Lyra Health
burlingame, california, united states
Matthew Violante's Location
San Francisco Bay Area, United States
Matthew Violante's Contact Details

Matthew Violante work email

Matthew Violante personal email

n/a
About Matthew Violante

Organized problem solver with strong technical skills driven to provide excellent professional customer service. Able to multi-task and manage conflicting demands. Ability to prioritize and meet deadlines. Enjoys challenges and thrives on working with individuals who have common goals and strong ethics.

Matthew Violante's Current Company Details
Lyra Health

Lyra Health

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Technical Support Manager at Lyra Health
burlingame, california, united states
Website:
lyrahealth.com
Employees:
476
Matthew Violante Work Experience Details
  • Lyra Health
    Manager, Technical Support
    Lyra Health Jan 2023 - Present
    Burlingame, California, United States
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  • Lyra Health
    Lead, Platform Support
    Lyra Health Jan 2021 - Present
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  • Lyra Health
    Platform Support Specialist
    Lyra Health Jun 2019 - Jan 2021
    View
  • Vista Outdoor Inc.
    Client Services, Techinical Support
    Vista Outdoor Inc. Aug 2018 - Jun 2019
    Scotts Valley, California
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  • Sugarcrm
    It Support
    Sugarcrm Jun 2015 - Aug 2018
    Cupertino, California
    • Works in a team environment providing support to 600+ users world-wide.• Supports laptops running Windows Professional and Mac OS systems.• Manages support requests through an in-house ticketing system. • Configures, deploys, maintains, troubleshoots and supports user devises and software.• Inventory control involving computers, equipment and licensed software.• Creates individual and group accounts through Active Directory, Exchange, Google Docs, Druva Insync, Okta SSO, WebEx and Go to Meeting.• Administrative experience for Jamf Casper Suite,Dell Kace and other computer management tools.• Manages employee new hire and termed process. Coordinates departmental changes through software entry and physical moves. • Implemented Code42 Cloud Back-up for users company wide• Experience in Phone PBX management regarding IVRs, Call Queues and Toll Free Forwarding.• Follow and create documented procedures, standards, best practices configurations, settings, installation sequences.
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  • Boulder Creek Pharmacy
    Inventory Order Help Desk
    Boulder Creek Pharmacy Jan 2014 - Jun 2015
    Boulder Creek, Ca
    Daily processing of multiple product orders (i.e., OTC items, RX, invoices). Maintained relations with Vendors, Precise auditing of inventory, purchased products, recalls and returns.
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  • Threshold Enterprises
    Production Fulfillment Clerk
    Threshold Enterprises Mar 2013 - Jan 2014
    Processed order implementation and fulfillment, Programmed and operated production line machinery. Performed daily equipment maintenance for each order and prepared end of day “daily summary report” for supervisors’ review.
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  • Fortinet, Inc.
    Administrative Clerk
    Fortinet, Inc. Jan 2012 - Jan 2013
    Sunnyvale, Ca
    Handled multi-faceted clerical tasks (e.g., data entry, filing, records management, billing)
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Matthew Violante Skills

Customer Service Active Directory Windows 7 Microsoft Exchange Problem Solving Microsoft Office Management Microsoft Excel Crm Microsoft Outlook Os X Vpn Microsoft Word Process Improvement Public Speaking Time Management Customer Relationship Management Druva Insync Jamf Inventory Management Strategic Communications Administration Data Entry Office Administration Teamwork Outlook Sso Purchasing Account Management Purchase Orders Invoicing Inventory Control Information Technology

Matthew Violante Education Details

Frequently Asked Questions about Matthew Violante

What company does Matthew Violante work for?

Matthew Violante works for Lyra Health

What is Matthew Violante's role at the current company?

Matthew Violante's current role is Technical Support Manager at Lyra Health.

What is Matthew Violante's email address?

Matthew Violante's email address is mv****@****crm.com

What is Matthew Violante's direct phone number?

Matthew Violante's direct phone number is +140887*****

What schools did Matthew Violante attend?

Matthew Violante attended De Anza College.

What are some of Matthew Violante's interests?

Matthew Violante has interest in Economic Empowerment, Education, Environment, Science And Technology, Health.

What skills is Matthew Violante known for?

Matthew Violante has skills like Customer Service, Active Directory, Windows 7, Microsoft Exchange, Problem Solving, Microsoft Office, Management, Microsoft Excel, Crm, Microsoft Outlook, Os X, Vpn.

Who are Matthew Violante's colleagues?

Matthew Violante's colleagues are Jelena Trifunovic, Candace Mcgee, Ma Lmft, Noelia Barrera, Dr. Bethanie Hiramoto, Mscp, Ms, Lpc, Lpc-Mhsp, Ncc, Maureen M. Knapp (Mba, Pcc, Cpcc), Nicole Heyward, Stephanie Anyakwo Lmft., Bcba.

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