Matthew Wagoner Email & Phone Number

Conducted data collection for various institutions in a call center environment all while recording data with speed and accuracy -maintaining an average dial rate of 75 calls per hour.

Las Vegas Metropolitan Area

-Addressed phone inquiries promptly while assisting clients with various needs, often acting as a liaison between client and tax professional.-Sorted documents into the appropriate department, while encouraging clients to utilize digital documentation options to mitigate the spread of Covid-19

Las Vegas, Nevada, United States

-Assisted in opening and closing of location, maintained appropriate levels of inventory, and kept the workspace clean and orderly using proper sanitation technique.-Upsold product to customers using a high standard of customer service during fast-paced operations. -Maintained a production rate averaging 100 individually handcrafted product per hour

Skills Certificate, Information Technology- Comptia Certification

Mastering proficiency in several key aspects in the IT industry with specific focus on skills needed to earn the CompTIA A+, Security+.

Honors, Marketing