Matthew Waller Email & Phone Number

Billings, Mt, Us

-Oversight of the organizational transformation to highly reliable, quality, safe patient outcomes while providing exceptional experience through extensive cross-departmental collaboration, internal consensusand elimination of silos.-Functional responsibility of the following: infection control, quality resources, patient safety, patient experience and HRO.-Partnered with operational and quality leaders to receive four (4) consecutive Leapfrog “A” Safety Grades (Fall 2022 – Spring 2024)

Billings, Mt, Us

-Overall responsibility for providing the oversight and direction for designing, implementing, and supporting a robust enterprise wide population health management program, that is aligned with the Triple Aim of improving health, improving the experience of care and reducing cost. This role includes management of care management, utilization management, and the population health team.-Oversight of the enterprise ACO as well as variety of commercial risk-based contracts at Billings Clinic

-Overall responsibility for a 25-bed Critical Access Hospital, attached Rural Health Clinic, and off-site 18-bed Assisted Living Facility -Overall accountability for full spectrum of county and community health care services including traditional hospital care, emergency department, long term care, clinic operations, public health, tobacco prevention and assisted living services.-Led implementation of a robust strategic plan that integrated long-term capital expenses and 5 year revenue/expense forecast. -Leadership responsibility for 127 employees and direct supervision of 18 administrative staff and medical providers.-Revamped Quality Improvement program based on Lean principles to reduce waste and engage staff in daily problem solving.-Launched new service lines: MRI service, OT program, Chronic Care Management and Behavioral Health program.

Seattle, Wa, Us

-Led development of detailed operational project plans that supported a new organizational strategic plan that engaged executive leaders, physicians, IT, and other key staff members-Development of change management and communication plans to engage stakeholders including physicians, nurses, administration as well as other key staff members-Partnered with surgical service line leader and surgeons in a multidisciplinary surgical clinic to increase volumes in clinic by 87.5% and decreasing the cost of clinic by 54% while maintaining patient satisfaction levels

Arlington, Va, Us

-Led cross-functional teams to support moving aircraft between factory build positions. This includes the creation and execution of detailed material handling project plans with a focus on lead time reductions-Created and managed major project schedules, scenario plans and recovery plans for a large organization wide special project that launched on time and within budget.-Developed KPI’s for group to understand daily, weekly and monthly performance to plan.

Executive Master Of Health Administration, Health/Health Care Administration/Management

Bachelor Of Science (B.S.), Industrial Engineering

Bachelor Of Science (B.S.), Industrial Engineering