Matthew Ware

Matthew Ware Email and Phone Number

Senior Information Technology Manager at Slade Gorton & Co, Inc. @ Slade Gorton & Co, Inc.
Matthew Ware's Location
Las Vegas, Nevada, United States, United States
Matthew Ware's Contact Details

Matthew Ware personal email

n/a
About Matthew Ware

IT Manager combining a strong technical background and relevant certifications with a focus on user satisfaction. Looking to leverage experience and genuine passion for IT to provide support, oversight, and assistance in order to create, manage, and improve a robust IT program.

Matthew Ware's Current Company Details
Slade Gorton & Co, Inc.

Slade Gorton & Co, Inc.

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Senior Information Technology Manager at Slade Gorton & Co, Inc.
Matthew Ware Work Experience Details
  • Slade Gorton & Co, Inc.
    Senior Information Technology Manager
    Slade Gorton & Co, Inc. Mar 2019 - Present
    Waltham, Massachusetts, Us
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  • Slade Gorton & Co, Inc.
    Technology Solutions Manager
    Slade Gorton & Co, Inc. Dec 2017 - Mar 2019
    Waltham, Massachusetts, Us
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  • Slade Gorton & Co, Inc.
    System Administrator
    Slade Gorton & Co, Inc. Jan 2016 - Dec 2017
    Waltham, Massachusetts, Us
    • Assisted company hardware re-implementation in main office location including hardware installation, hypervisor setup, and virtual machine configuration. Executed full rei-implementation of refresh in secondary office location.• Responsible for deployment, configuration, and maintenance of over 100 virtual machines running Windows Server 2003, 2008, 2012, and 2016.• Planned and executed company migration from Exchange 2010 to Microsoft Office 365.• Chose and implemented new company AntiVirus solution, eSet• Worked with Operations Team to implement modern manufacturing and production solutions, dramatically increasing productivity.
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  • Slade Gorton & Co, Inc.
    It Specialist
    Slade Gorton & Co, Inc. May 2015 - Jan 2016
    Waltham, Massachusetts, Us
    First line support for end users. Printer, desktop, server maintenance and assistance
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  • Sutherland Global Services
    Team Leader
    Sutherland Global Services Jun 2014 - May 2015
    Pittsford (Rochester), Ny, Us
    Microsoft Sales & Special Projects DepartmentResponsible for generating, tracking, and reporting department KPIs to management and client on a daily, weekly, and quarterly basis.Oversaw expansion of Asia-Pacific region support as program grew 300%Doubled Asia-Pacific region sales conversion, tripled sales revenue.Improved customer satisfaction by 75% over six month period.Provide support to consultants on products such as Office365, Exchange, Active Directory, Windows OS, and Windows ServerDepartment-wide employee of the month December 2014.
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  • Sutherland Global Services
    Senior Consultant
    Sutherland Global Services Jan 2014 - May 2014
    Pittsford (Rochester), Ny, Us
    Microsoft Sales & Special ProjectsResponsible for providing support to consultants and assisting in resolving issues.Regularly met with department head and company client to discuss department improvements.Company-wide employee of the month January 2014.
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  • Sutherland Global Services
    Sales Consultant
    Sutherland Global Services Aug 2013 - Dec 2013
    Pittsford (Rochester), Ny, Us
    Microsoft Store & Special ProjectsConsistently surpassed company KPIs.Finished each month within top 15% of department stack ranking.Department-wide employee of the month September 2013.
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Matthew Ware Skills

Management Active Directory Team Leadership Windows Server Call Centers Service Delivery Consulting Team Management Process Improvement Business Analysis Leadership Training Performance Management Bpo Customer Satisfaction Microsoft Office Microsoft Exchange Servers Office 365 Hypervisor Itil Virtual Machines Sap Products Sap Erp Enterprise Resource Planning Business Process Improvement Change Management Integration Edi

Matthew Ware Education Details

  • Onondaga Community College
    Onondaga Community College
    Computer Science

Frequently Asked Questions about Matthew Ware

What company does Matthew Ware work for?

Matthew Ware works for Slade Gorton & Co, Inc.

What is Matthew Ware's role at the current company?

Matthew Ware's current role is Senior Information Technology Manager at Slade Gorton & Co, Inc..

What is Matthew Ware's email address?

Matthew Ware's email address is ma****@****ton.com

What schools did Matthew Ware attend?

Matthew Ware attended Onondaga Community College.

What skills is Matthew Ware known for?

Matthew Ware has skills like Management, Active Directory, Team Leadership, Windows Server, Call Centers, Service Delivery, Consulting, Team Management, Process Improvement, Business Analysis, Leadership, Training.

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