Talent Acquisition & Planning Manager
London, United Kingdom
I was responsible for delivering both volume and specialist recruitment campaigns across various British Airways business units, primarily in operational departments. I provided key recruitment expertise and business services to internal line clients and managed the entire recruitment lifecycle from project brief to external attraction strategies to assessment activities and on boarding processes. High levels of cooperation and coordination with other internal departments such as Human Resources, Security, Finance, Referencing/Compliance, Legal and Operational Department Managers.I was also responsible for reviewing workload and attrition metrics alongside particular department’s managers to help them create a recruitment plan and strategy looking ahead into the future, often for a number of years.Experience managing internally integrated departments as part of the recruitment process, such as in-house screening/referencing, resourcing administration, HR administration, payroll, etc, but also effective management of external agency recruitment suppliers for certain campaigns. Utilising metrics to measure performance and efficiency at each step of the recruitment process, to explore ways to achieve better results more effectively, both internally and with external suppliers.Ran and delivered periodic ‘Recruiting for Talent’ training courses for line managers and other internal colleagues involved in recruitment in their departments to upskill them in effective candidate screening and interviewing, along with the necessary legal knowledge.Assisted with a large-scale implementation project of a new full life-cycle eArcu recruitment and hiring system capable of effectively managing tens of thousands of applicants per year. Along with conducting complex testing of the system and being present in review meetings with the IT supplier, I was also responsible, along with one other colleague, for creating training videos on the practical use of the system.