Matthew Watts

Matthew Watts Email and Phone Number

Proven leader by example with high quality results
Matthew Watts's Location
Kansas City, Missouri, United States, United States
Matthew Watts's Contact Details

Matthew Watts personal email

n/a
About Matthew Watts

I'm looking to engage in rewarding collaboration that allows me to utilize my analytical skills developed over the course of an eclectic professional career that values positive outcomes, attention to detail, and the evolving practical and relevant delivery of services.

Matthew Watts's Current Company Details

Proven leader by example with high quality results
Matthew Watts Work Experience Details
  • Umb Bank
    Commercial Banking Specialist
    Umb Bank Apr 2020 - Dec 2023
    Educated customers on essential Commercial checking & credit card account products, features, and functionsProvided technical support and troubleshooting for multiple commercial credit card online portals at cardcenterdirect.com, commercialcardcenter.com, umb.comAssisted employers with implementing permissions for corporate employee credit cardsResearched chargebacks, returns, and various transaction types for commercial checking (DDA) accountsCustomer-focused Relationship Management through inquiry resolution, document review, and effective interdepartmental communication
  • Umb Bank
    Healthcare Specialist
    Umb Bank Jun 2018 - Apr 2020
    Assisted hundreds of callers daily with various HSA account balance and transaction inquiriesVerified employee high-deductible health plan (HDHP) enrollment and health savings account (HSA) opening for various employers and third party administratorsOrdrered and shipped associated HSA/FSA debit cards to account holdersMonitored HSA/FSA debit transactions and reported potential fraud claims for account holders
  • Gradimages
    Event Photographer
    Gradimages Dec 2017 - May 2019
  • Full Potential Solutions
    Retention Advisor
    Full Potential Solutions Dec 2017 - Apr 2018
    Sold the value of Sprint products and services to customers through aggressive and competitive retention efforts within sales minded role at busy customer contact center
  • National American University
    Enrollment Advisor
    National American University Jun 2017 - Sep 2017
    Advised prospective students about the university and its degree programs, used SalesForce and CampusVue databases to recruit students to university through phone, text, and e-mail communication
  • Aerotek
    Patient Representative
    Aerotek Nov 2016 - Mar 2017
    Served as the liaison between military veterans and community health care providers for the purpose of appointing veterans for medical care under the Veterans Access, Choice, and Accountability Act in conjunction with the Department of Veteran's Affairs
  • At&T
    Premises Installation Technician
    At&T Mar 2016 - Sep 2016
    Kansas City, Missouri, United States
    Connected residential and commercial properties to AT&T network via Cat5 wiring, coaxial cable, and fiber systemsDiagnosed and repaired on premise wiring to ensure internet, TV, and cable connection to AT&T networkInstalled in-home box, TV, and router setups on commercial and residential premises
  • Cvs Health
    Customer Care
    Cvs Health Oct 2014 - Mar 2016
    Lees Summit, Missouri
    Achieved benefit and opportunity presentation rate of 90% from base of 45% within six months; Reached third level of Customer Care Representative of four possible levels in less than one year of employment; Educated dozens of plan design members daily in fast paced customer care environment regarding complex benefit plans
  • Wis International
    Inventory Supervisor
    Wis International Jun 2014 - Nov 2014
    Overland Park, Kansas
    Supervised and performed inventory counts for diverse portfolio of retail establishments
  • Quiktrip
    Assistant Manager
    Quiktrip Jul 2008 - May 2014
    Supervised and facilitated daily essential store operations. Managed weekly inventory of high margin merchandise. Developed and cultivated employee relations among store team members.
  • Cumulus Media
    Promotions Intern
    Cumulus Media Aug 2009 - May 2010
    Managed and maintained digital media pages for radio station cluster in Top 40 radio market through copywriting; Brand promotion for radio cluster stations within Top 40 radio market; Event planning for radio stations within Top 40 radio market; Accompanied talent and engineers on remote broadcasts throughout Top 40 radio market

Matthew Watts Skills

Customer Service Camera Operating Photography Photoshop Communication Skills Adobe Creative Suite Digital Photography Store Operations Cash Handling Experience Press Releases Editing New Hire Training Inventory Control Customer Satisfaction Linear Editing Script Writing Powerpoint Graphic Design Video Editing Final Cut Pro Creative Writing Social Networking Microsoft Word Marketing Merchandising Indesign Retail Sales Film Production Video Production Social Media Employee Benefits Benefits Management Prescription Drugs Healthcare Management Health Education Cable Television Av Installation Data Entry Escalation Resolution Pharmacy Benefit Management Mail Order Pharmacy Videography Internet Troubleshooting Campusvue Voice Over Ip Medical Coding Medical Billing Civil Military Relations Online Enrollment Salesforce.com

Matthew Watts Education Details

Frequently Asked Questions about Matthew Watts

What is Matthew Watts's role at the current company?

Matthew Watts's current role is Proven leader by example with high quality results.

What is Matthew Watts's email address?

Matthew Watts's email address is ma****@****lth.com

What schools did Matthew Watts attend?

Matthew Watts attended Johnson County Community College, University Of Arkansas At Pine Bluff.

What are some of Matthew Watts's interests?

Matthew Watts has interest in National News, Instrumental Music, Social Media, Infrastructure Developments, Print Photography, Music, Photo Blogging, Digital Photography, International News, Urban Development.

What skills is Matthew Watts known for?

Matthew Watts has skills like Customer Service, Camera Operating, Photography, Photoshop, Communication Skills, Adobe Creative Suite, Digital Photography, Store Operations, Cash Handling Experience, Press Releases, Editing, New Hire Training.

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