Matthew Wicks Email and Phone Number

• Acted as a trusted advisor to our customers, understanding their unique needs and delivering actionable insights to drive their strategic objectives• Collaborate seamlessly with cross-functional teams internally & partners to tailor solutions that meet and exceed the complex needs of large-scale organizations • Maintained up-to-date knowledge of regulations(Hipaa & CFR part 11) and compliance requirements to ensure solutions meet industry standards and client needs

• Cultivated and maintained strong relationships with both prospects and existing customers• Developed strategic approaches for identifying use cases, expanding upsell opportunities, and mitigating churn• Led discovery calls to effectively upsell products and renewals• Achieved $77k in gross new monthly recurring revenue (Gnmr) for FY24, surpassing a $40k quota• Honored as a two-time Pinnacle Club recipient for exceptional performance

• Managed a diverse portfolio of large healthcare accounts, delivering tailored solutions to meet complex clinical and operational needs • Achieved consistent year-over-year revenue growth, surpassing sales targets and contributing to the company's market share expansion• Developed and nurtured relationships with key stakeholders, including C-suite executives, department heads, and procurement teams, ensuring long-term customer loyalty in a competitive space• Conducted in-depth needs assessments and effectively communicating value propositions and securing high-value contracts• Collaborated with cross-functional teams including marketing, 3rd party operations, and customer support to ensure seamless implementation and high customer satisfaction• Maintained up-to-date knowledge of healthcare regulations and compliance requirements to ensure solutions meet industry standards and client needs