Experienced Retail Manager working for Al Tayer Group responsible for area management and retail operations for Gap, Banana Republic and Mamas & Papas in the Middle East, leading managers and stores across UAE, Kuwait, Qatar, & Oman regions. Responsible for 16 experienced leaders across 22 stores, with a total HC of 350 employees across the Division. Including Flagship locations, The Dubai Mall and Mall of the Emirates in Dubai and Avenues Mall and 360 Mall Kuwait Involvement in the launch and in store trading of our Middle East e commerce site across UAE & Kuwait, leading the store operation & front line transition into an Omni Channel retailer.Driving business key performance indicators, including Net sales, shrinkage, compliance, Digital contribution, cash margin and profitability. Vast Experience in analysing commercial data to capture business opportunities. Strong knowledge using MicroStrategy to review data & create reports. Targeted approach to sales to space analysis. Individual & team development, through coaching, succession planning & talent matrix. Supporting all levels of store leadership including multi site managers, store managers and supervisors. Enhancing store customer experience & Utilising NPS, including inner and outer loop actions to further understand customer feedback and trends. Collaboration with internal & external stakeholders, building strong relationships within the work place, mall partners and the brand.Focus towards Operational excellence improving productivity across our business, through Simplification, task management & increasing efficiencies. Experience in leading store openings & closuresTask management & reduction, Tracking productivity through UPH on shipment receiving & processing, Replenishment accuracy increase to drive in store availability and Sales conversionFurther productivity analysis through monitoring sales per man hour to have better efficiencies and Deployment across our stores.

Gap Flagship Senior Store manager located in The Dubai Mall. Gap Inc’s number 1 Franchise store for both retail sales and Productivity. Lead team of 54 team members including, assistant store managers, department mangers, store supervisors, Sales colleagues and Display artistsInvolvement in 43 internal promotions, supporting key individuals grow within our business into store leadership rolesBreaking key sales records including highest annual, highest monthly and highest daily sales.

Flagship Store manager Located in Mall of the Emirates Dubai. Responsible for the store opening project and initial trade set up February 2012 - April 2012. Including involvement in team on boarding, working collaboratively with Projects and leasing, Store operations set up and product merchandising. Number 3 ranked store for Global franchise on net sales. Number 2 Store for Global Franchise on Return per SQFT.Lead team of 35 team members including store supervisors, Sales colleagues and Display artists Initial set up and running of complex store operations processes including management of offsite stock room