• Collaborated with the Chief Information Security Officer (CISO) to define and achieve quarterly and annual objectives, ensuring timely mitigation of high-priority security and operational issues.• Directed the maintenance and enhancement of services across SaaS platforms, hosted development environments, and production systems to ensure reliability and scalability.• Led vendor management initiatives, fostering strong partnerships and optimizing service delivery.• Championed ISO 27001 compliance efforts, continuously improving processes and maintaining audit readiness.• Managed budgeting processes in partnership with the Finance team, streamlining procurement and ensuring cost-effective resource allocation.

Designed, implemented, and maintained enterprise IT infrastructure, including cloud and on-premises systems, ensuring high availability and optimal performance across diverse environments.Managed and secured Active Directory, virtualization platforms (VMware, Hyper-V), and Microsoft 365 environments, optimizing scalability and compliance with regulatory standards.

• Assist the Director of Information Technology to build strong relationships with District stakeholders, annual strategic planning, and mitigation of high priority issues.• Build upon existing Infrastructure (wired, wireless, virtual, security, and more) to improve inefficiencies and best practices specifically for the K-12 sector.• Manage and Maintain SCCM/Intune 2002-2111 (co-managed with intune) including design of system automation• Manage and Maintain District multi-node core, distribution switching, and access layer switching• Responsible for administration of existing Microsoft services and maintaining those based on District need• Implement Linux based solutions for network automation and monitoring.• CUCM Administration and maintenance

• Oversaw IT and Applications staff members• Provided guidance and direction to IT staff when issues came up• Communicated with stakeholders on behalf of the IT Department• Maintained vendor relationships

• Knowledge on services of O365 Suite (SFB/Microsoft Teams, SPO, ODFB)• Created and updated SOPs, troubleshooting guides, and recovery procedures through researching upgrade/replacement recommendations of new technologies• Continuous service improvement and research for improving processes and the company’s infrastructure• Responsible for Internal Environment with enterprise scale and best practice for Windows technologies such as Server platforms, Desktop platforms, Exchange, 365 e-mail, Active Directory, Group Policy, and Virtualization• Responsible for Administrative support of VMware vSphere & vCenter 5.5-7.0• Managed PtP and PtMP stations throughout facilities

• Knowledge on services of O365 Suite (SFB/Microsoft Teams, SPO, ODFB)• Leveraged Azure Site Recovery to migrate client’s on-premise infrastructure to build an always-on High Availability structure• Created and updated SOPs, troubleshooting guides, and recovery procedures through researching upgrade/replacement recommendations of new technologies• Continuous service improvement and research for improving processes and the company’s infrastructure• Maintained the integrity and security of servers and systems through compliance of security policies and procedures• Responsible on Internal Environment with enterprise scale and best practice for Windows techologies such as Server platforms, Desktop platforms, Exchange Environments, 365 e-mail, Active Directory, Group Policy, and Virtualization• Responsible for Administrative support of VMWare vSphere & vCenter 5.5-7.0

• Responsible for day to day technical operations of 2,000+ users in local and remote locations• Created and managed Windows 10 images, automating the image creation using MDT along with custom Batch & PowerShell scripts• Maintained technical PC & User setup documentation• Integrated existing MacOS technologies with Windows environment• Utilized graphical web interface – MRTG to monitor IPsec, MPLS, and WAN bandwidth

• Supported 70+ sites with about 2,000+ users and 5,000+ devices• Responsible on Internal Environment with enterprise scale and best practice for Windows techologies such as Server platforms, Desktop platforms, Exchange Environments, Active Directory, Group Policy, WSUS, and Virtualization• Responsible for Administrative support of VMWare vSphere & vCenter 5.0-6.0• Configured & maintained Ubiquiti Access Points, Cisco Routers, Firewalls, Switches, and IPSec VPN• Managed and maintained backup activities of over 100 virtual servers with vendors such as McAfee, Barracuda, and Symantec• Maintained Microsoft SCCM 2012 software packaging and support for Front & Back office applications running on client systems. Designed and maintained Windows images