• Taking a lead on project management delivery. • Providing a technical escalation point and managing the day-to-day operations that provide infrastructure maintenance and technical support services.• Managing a team of 9 direct reports.• Overseeing the Management of the Windows Server estate (Active Directory, GPO, DNS, DHCP, DFS).• Overseeing the O365 ecosystem (Exchange online, Teams, Security and Compliance Centre) and O365 portal (Teams, SharePoint, Exchange Online, AzureAD, Intune, ADConnect).• Responsible for ensuring the creation of technical documents for deployment, updating and managing processes, as well as endorsing adherence with procedures and policies for working in an ITIL environment.• Supporting disaster recovery planning, testing and implementation procedures.• Managing the Cisco network infrastructure.• Supplier Management in regards to IT operational support. Involvement in RFP processes for supplier renewals / new business. (Liaising between both Legal and Procurement teams).

• Managing the end to end project delivery of various small, medium & large sized in-house infrastructure/ business related projects (ERP / EDI) within the DS Smith project portfolio of various degrees of complexity (managing multiple projects concurrently at any one time) some of these include – Site merger & acquisitions, Printer refresh (UK), Office 365 rollout (UK), Windows 10 upgrade / rollout (North Europe), Server 2008 upgrade project (UK), Strategic ecommerce project (Magento / Global), Ducker system upgrade, Brexit compliancy project; • Engaging with stake holders at all levels - Senior management, key business sponsors / stakeholders, ensuring that business requirements are understood and documented accordingly, chairing regular steering meetings. • Co-Ordination of internal and external 3rd party resources (Applications / Infrastructure teams to ensure that products are delivered within agreed timescales. (Working within the tolerances agreed at conception of the plan and ensuring that issues are escalated in a timely manner). • Working within Prince2 waterfall framework or Agile where applicable, managing, and reporting of projects using Microsoft project online to record, monitor and report on projects on a weekly basis.

• Managing the end to end project delivery of various small, medium & large sized in-house infrastructure/ business related projects (.net / BI / ERP / EDI) within the 2SFG project portfolio of various degrees of complexity (sometimes running up to 10 projects concurrently at any one time) some of these include – (5000 user O365/PC refresh, Printer refresh (2017), Data warehouse / KPI reporting project, Factory paperless auditing project, etc.);• Engaging with key business sponsors / stakeholders, ensuring that business requirements are understood and documented accordingly;• Co-Ordination of internal and external 3rd party resources (Business Analysts, Development / Infrastructure to ensure that products are delivered within agreed timescales. (Working within the tolerances agreed at conception of the plan and ensuring that issues are escalated in a timely manner);• Participation in setting up and implementation of internal IT project governance processes, to allow for projects to be delivered within a controlled manner per PRINCE2, OGC Gateway methodology.

* Migration from existing front end and backend services to new cloud based platform including Windows 7, O365 (Office 2013), SharePoint 2013 and Lync (approx. 1300 users); * Participation in selecting and managing 3rd party suppliers; * Participation in contractual negotiations between existing and new suppliers to facilitate new service delivery; * Planning and co-ordination of rollout of new Infrastructure, services across the business estate; * Co-Ordination of 3rd party suppliers to ensure project is delivered against the plan (Dell, Virgin, Capita; Gamma); * Reviewing and signing off of architectural project documentation produced by 3rd party suppliers (Dell, Virgin, Capita; Gamma); * Liaising with currently suppliers to ensure smooth transition of services (Health Informatics Service/Mid Yorks); * Management of in-house engineering resource to aid rollout of new kit; * Producing high and low level project plans, setting project milestones; * Producing and monthly status reports, providing updates on progress to the Programme board; * Project support, creating project tracking documentation, RAID logs. * Managing and rationalising data for production of project schedule; * Application discovery and facilitating testing for key N3 systems (SystmOne, ESR, PACS, KODAK R4, ELM, EMIS);

* Managing Windows 7 / Office 2010 rollout across the UK and Ireland (approx. 6300 users); * Producing and chairing bi-weekly status report meetings, providing updates on progress to the steering board; * Managing key stakeholders across 13 business sectors agreeing schedules and rollout plans; * Management of local and remote team;* Selecting and managing 3rd party suppliers; * Managing and rationalising data for production of project schedule; * Producing high and low level project plans, setting project milestones; * Producing and defining project documentation, communications plan ensuring a repeatable process for end-to-end delivery; * Project support, creating project tracking documentation, RAID logs.

Assisted with the request for proposal (RFP) for the new Rolls-Royce global active directory brownfield migration project. Responsible for the project management of the Windows 7 global build for Rolls-Royce as part of the brownfield migration. Responsible for running a technical pilot and from conception of the build to end user delivery, including business liaison / stakeholder management, post implementation review and project close out / handover to the to the run state provider for continued support.  Project Initiation meetings held to agree key project milestones and deadlines with clients and stakeholders. Managing onsite and global remote staff to ensure that all milestones are achieved within the agreed timeframes. Ensuring effective testing and quality control processes are in place to monitor deliverables produced in order to progress through the customer gating system. Conducting regular impact analysis in order to assess the consequences of the project deliverables on other sections of the business/programme. Assisting the technical team in their design and development tasks. Producing project definitions to include validated functional requirements, scope, roles, responsibilities, timescales and resources. Single point of contact for all communications between the customers, security, 3rd party suppliers (Microsoft, Hewlett Packard, Dell) and Company. Maintaining client relationships. Responsible for identifying, analysing, measuring and managing project risks. Ensuring that projects conform to PRINCE methodology and required customer standards. Holding weekly internal and external meetings on progress. Keeping accurate administrative records against project progress.

Created a project structure for the various on-going front and backend web application developments based on .net and JAVA, HTML platform technologies in a release management environment. Providing regular updates directly to the IT director. Management of various infrastructure, web & backend development projects from initiation through to closure across six European countries. Producing, Updating and monitoring of project plans using MS Project. Resource planning and monitoring against project tasks. Liaising and co-ordinating the various teams release teams these included business analysts, development teams, testing team, infrastructure team, support desk and deployment team). Management of project costs against plan, providing monthly detailed financial projections to the PMO. Chairing checkpoint meetings with various stakeholders. Adhering to the change management processes against projects where required. Setting up and bringing PRINCE 2 standard methodology practices to the business. Producing highlight reports on a weekly basis reporting on progress against plan, RAG status, key risks or issues and next steps for the various projects to the IT Director.

During this time I work on various customer sites within Retail/Pharmaceutical/Telecommunications/Government and Financial institutions providing everything from co-ordination to full E2E project delivery over a 6 year period. Project Manager - Morrisons, Bradford  Providing stage 2 deliveries of desktops, printers and hand held terminals to five client sites across the UK. Senior PMO Analyst - Astra Zeneca, Alderley Edge  Providing support and assistance within the PMO to the Senior Project management team by producing reports on project status (using excel and in-house tools) leading up to project closure.Project Manager - Northern Foods, Wakefield End to end delivery of desktop and laptop rationalisation project (phase 3) within the Northern Foods estate in accordance to PRINCE 2 standards; Project Coordinator - Addleshaw Goddard, Leeds Working within a Prince 2 environment, ensuring that all project documentation is kept up to date and filed in a secure location in accordance to PRINCE 2 configuration librarian standards. Project Manager - Health and Safety Executive, Liverpool Working within a Prince 2 environment managing the project roll out for increased memory to all laptops and desktops within the HSE estate. Project Manager - BT, Solaris Consolidation Project, Manchester Managing and co-ordinating two teams of technical designers using MS Project Gantt s to recover the server racks within the BT estate before the BT Q4 deadline. Working to aggressive timescales ensuring that 20+ MS Deployment Manager - BT, BTB WebTop Project, ManchesterProject Co-ordinator - BT, Solaris Consolidation Project, Manchester