Field Service Technician
Current
Austin, Texas, United States
- Responsible for installation, programming, troubleshooting, testing, and maintenance of IP-based access control, intrusion detection and video surveillance systems for high security applications.
- Oversee all service activities at designated service locations
- Provide professional customer service to clients and coordinate to resolve product technical issues
- Perform troubleshooting, repairs, and verification testing of equipment
- Document and coordinate with fellow coworkers regarding product issues and improvements to be made
- Lead and train coworkers and junior technicians