Diagnose and repair laptops, addressing both hardware issues and software malfunctions.Recover and back up client data from malfunctioning or failing hard drives and SSDs, ensuring data integrity and security.Provide software troubleshooting and reinstall operating systems to optimize performance and remove bugs or corrupted files.Assist in POS system operations and client checkouts, providing exceptional customer service.

Built and customized over 30 PCs, including gaming rigs, high-performance workstations, and custom systems for creative professionals.Source and install high-end hardware components, such as GPUs, CPUs, cooling systems, and power supplies.Conduct in-depth consultations with clients to assess computing needs and budgets, offering customized hardware recommendations.

Managed high volumes of packages daily, meeting performance targets and ensuring timely shipments during peak seasons.Collaborated with a diverse team to ensure efficient loading processes and communication with drivers for seamless operations.Loaded packages into outbound trailers while optimizing space and ensuring the secure handling of fragile items.