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After achieving a first class bachelor of science degree in Internet Business Computing from the University of Brighton I have worked in technology companies of many sizes across a diverse range of business sectors in the UK and Australia where I now live.I have a passion for technology and management with proven skills and success within these roles. An advocate for lean agile methodologies, I believe that user experience and testing is core to delivering products that customers want in an efficient, cost effective manner.I’ve got a proven track record in creating successful, passionate teams that deliver great quality products. Working in many areas of business including sales, marketing, technical support, operations and development I’ve proven that I’m a versatile individual with the capacity to quickly learn and use my initiative to deliver results. With a keen eye for process and analytics I have implemented new supply chains and improved numerous operations of businesses which have led to statistically significant business improvements.I have created a successful startup (Doshii) and have been core to the growth of many businesses.
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Senior DirectorVersent Jun 2024 - PresentMelbourne, Victoria, Australia
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Digital Practice LeadVersent Jan 2023 - Jun 2024Melbourne, Victoria, Australia
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Associate DirectorVersent Aug 2021 - Jan 2023Melbourne, Victoria, Australia
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Product ManagerCredit Clear Jan 2019 - Jul 2021Melbourne, AustraliaI am responsible for the strategy, roadmap, and feature definition for the Credit Clear products. My main duties include:- Setting the product vision and strategy that is differentiated and delivers unique value based on customer demands. This includes defining personas and analysing market and competitive conditions.- Defining what the product team will deliver and the timeline for implementation. This includes creating a release plan, capturing actionable feedback, ideas or insights, and prioritising features.- Providing cross-functional leadership between engineering teams, sales and marketing, and operations. A key aspect of this is being transparent with our product plans. Engaging teams on what problems the business faces, and then communicating a product roadmap to include and keep everyone informed of updates. -
Platform Product OwnerAgl Energy Aug 2017 - Jan 2019Melbourne, AustraliaWorking within the digital capabilities team to transform the product delivery. I am responsible for bringing AGL’s presence into a digital landscape to make the journey of managing energy simpler. Key success metrics included availability of online services, reduction in call center calls, social adoption and online adoption. -
Co-Creator, Head Of Product And OperationsDoshii Jan 2015 - Jul 201862-66 King Street, Melbourne, Vic 3000Doshii is Connecting Hospitality. Our mission is to build a marketplace that seamlessly connects hospitality apps to venues via the Point of Sale. We dream of a world where café counters are free from unnecessary hardware, double-keying orders & menus is a thing of the past, and apps integrate with restaurants at the click of a button.Through Doshii’s RESTful API, hospitality venues will access an incredible range of hospitality apps and technology platforms, each delivering cutting edge functionality:- Mobile App & website ordering directly into the POS- Routing and printing, as per standard POS setup- Real-time, two-way communication between POS and Apps (including menu sharing, ordering, inventory, loyalty, information & delivery details)- Table reservations directly into POS- Order & pay at table- Loyalty, membership and rewards- Real-time front-end notifications (including offline, payments, changes to order)Doshii is excited to talk to any technology provider, Point of Sale provider or venue about how we can help your business. Please contact us at info@doshii.co. -
General ManagerImpos - Specialists In Hospitality Point Of Sale Jan 2012 - Aug 2016Melbourne, AustraliaAt ImPOS I work with teams in service, development, design and business strategy. In this position I oversee the delivery of products for the hospitality industry. I am also responsible for the efficient and harmonious running of teams within the business. I touch upon most areas of the business including business strategy, marketing, requirements development, UX design, customer service and more. I regularly liaise with stakeholders, affiliate businesses and customers for a variation of reasons from development requests through to service improvements or partnerships. -
Manager Of MagicFranq Pos Jan 2014 - Feb 2016I operate between business and tech at Franq. I manage the design and development teams, ensuring that the projects and objectives are clear and that we are working productively and efficiently. I work on the business strategy of Franq, its direction, revenue channels and partners.
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Business ConsultantJonair Services Feb 2011 - Jan 2012Geelong West, AustraliaAt Jonair I was involved with a project to streamline procedures and introduce efficiencies to the business. Through the implementation of a customised ERP we increased productivity of staff and captured data throughout many points of the supply chain storing important information that was later used for accounting, time tracking and improvements in service.Additionally changes to the website to easily access equipment manuals, contact the Jonair team and order product. These changes reduced costs to the business including the printing and shipping of manuals for equipment which was now digitalised. -
Product ManagerDigicon Apr 2010 - Dec 2010Spring Hill, BrisbaneWhilst at Digicon I worked as a conduit between clients, business and tech. This involved overseeing the day to day running of our design & development teams, liaising with our clients which included large multinational corporations such as Incitec Pivot Ltd and business to ensure our delivery, practices and finally products met our own and client standards.
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Service Desk ManagerTelstra Jan 2010 - Apr 2010Melbourne, AustraliaWhilst at Telstra I worked with a team of support consultants to handle inbound and outbound queries. My job was to ensure that the team was providing the best level of support in addition to the rollout of the new service desk solution. -
Operations And Project LeadNewspaper Licensing Agency Jun 2007 - Dec 2008London, United KingdomDuring my time with NLA I generated system requirements, defined scope and communicated this with clients / stakeholders, assisted in architecting solutions, oversaw the design of solutions, defined systems infrastructure and assisted in the development and deployment of solutions. Managing a team in this role I was responsible for the communications between our team and stakeholders and/or clients on quality, scheduling and progression. Our products were focused at media clippings whereby organisations and media agencies would want to record commentary from all UK newspapers. One project eClips can be considered the Google of media clippings. -
Project Co-OrdinatorMicrosoft Jul 2005 - Sep 2006London, United KingdomAt Microsoft I managed, designed and contributed towards the development of many internal and external products. These products were primarily aimed at streamlining our processes, maintaining our product delivery or aiding in communication between multiple parties throughout a project lifecycle. Focusing mainly on the MSN channel my key contributions were for Messenger, MSN website and advertising engines.
Matthew Young Skills
Matthew Young Education Details
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First Class (A*, Distinction) -
Havering Sixth Form CollegeInformation Technology
Frequently Asked Questions about Matthew Young
What company does Matthew Young work for?
Matthew Young works for Versent
What is Matthew Young's role at the current company?
Matthew Young's current role is Practice Director.
What is Matthew Young's email address?
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What is Matthew Young's direct phone number?
Matthew Young's direct phone number is +613860*****
What schools did Matthew Young attend?
Matthew Young attended University Of Brighton, Havering Sixth Form College.
What are some of Matthew Young's interests?
Matthew Young has interest in Social Services, Children, Mainly Football, Civil Rights And Social Action, Politics, Education, Science And Technology, Disaster And Humanitarian Relief, I Enjoy Most Sports, Human Rights.
What skills is Matthew Young known for?
Matthew Young has skills like Management, Microsoft Sql Server, Business Analysis, Project Management, Team Management, Team Leadership, Business Strategy, Marketing, It Business Strategy, Customer Service, Software Project Management, Agile Methodologies.
Who are Matthew Young's colleagues?
Matthew Young's colleagues are Mario Blanco, Phillip Barclay, Amanda Buckley, Elizabeth Catherine Macdonald, Yang (Joshua) Cao, Hugo Walker-Smith, Gregory Craske.
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