Matthew Abney Email and Phone Number

Provides administrative support, under the direction of the HRIS and Administration Manager, for the Human Resources department, in all aspects of the Human Capital Management (HCM) System and other administrative processes as required. Prepares draft documents and maintains approved documents of processes and procedures within the department. Analyses data and develops and produces reports as required. Assists with testing and implementation of new procedures and modules for the HCM.*Assists with maintaining the HCM, including testing upgrades, integrations, reports, data flows, security, support and training*Meets with users to gather requirements for the development, maintenance and production of standard and custom reports and queries*Assists with revision of existing programs to adapt to new requirements*Compiles draft documentation of HCM procedures and programs and updates as necessary*Assists with training of users in system procedures both internally within HR and in Operational departments when required*Assists with maintenance and accuracy of database, fixing data when necessary*Assists with diagnostics and root cause analysis, such as user error or application problems, for data issues

Deliver administrative provision in support of FoodServices Department SOPs and projects. Research Southern California operations, preparing and disseminating reports upon completion of analysis. Educated customers at all phases of the customer lifecycle to enhance the conversion of prospects to customers. Aid the management of information sharing and documentation of inventory and maintenance records.*Use the Event Business Management System and other company databases to bolster Workforce, Education, and Training programs.*Promote energy-efficient programs within FoodService’s industry, gathering and translating relevant information in industry periodicals, trade journals, magazines, websites, and customer contact; create and execute quality marketing presentations.*Introduce features and benefits of natural gas-fired cooking; perform demonstrations and encourage savings for customers.*Conduct marketing surveys for energy savings, in addition to, culinary arts and recipe research, record administration, and tradeshow support.*Administer company’s LinkedIn profile i.e., posts/content development, information sharing, engagement, etc.*Serve as self-taught EBMS subject matter expert, training and mentoring staff in system utilization.*Created and launched a user guide that prolonged equipment longevity via routine cleaning and maintenance best practices.

Serve as liaison and interconnect interns and upper management. Conduct training and various workshops for new interns and employees. Create and modify existing contracts to meet current standards, laws, and regulations.*Recruit applicants across all company positions; conduct interviews and aid in new intern/hire selection and onboarding.*Use Outlook to schedule appointments and interviews, in addition to, employee engagement and information sharing.*Develop, maintain, and disseminate staff onboarding process materials.*Track and drive intern schedules in alignment with workload timelines; generate and distribute critical work reports.

Provided support across all operations and property management; engaged regularly with tenants and retail stores to maintain quality relationships. *Delivered the highest level of customer and guest service excellence by expediting workloads; record of increasing customer satisfaction.*Addressed service issues and tenant lease inquiries, tracked vendor scheduling, retail/property tours, and resolved tenant complaints.*Adhered to company, safety, and industry processes, policies, and procedures.*Scheduled and monitored Move-In and Move-Out dates.*Coordinated the maintenance team to cover all tenant issues.*Worked cross-functionally across 2 facility locations, filling in for all roles to ensure timely completion of processes.