Desktop Support Specialist
Current- Provides helpdesk services to in office and satellite offices (approx. 300 end users)
- Supports sales team (Salesforce, RightFax, Adobe Suite, Microsoft Office, iOS, OSX) in fast paced, high-pressure environment.
- Creation, management, administration of AD entries.
- Creation of new user email boxes.
- Manages Exchange Email Console and distribution lists.
- Responsible for daily testing and maintenance of telecommunications equipment.