Matthew Alain Email & Phone Number

Vancouver, British Columbia, Canada

● Populating company database with current medical policies to ensure data is updated with turnaround of below 48 hours● Researching data sources with high attention to detail to identify and prevent potential future issues● Identifying specific coverage information within complex medical policies, ensuring only relevant data is entered into the database to simplify work processes for other teams

Langley, British Columbia, Canada

● Guiding fellow students to understanding complex topics in information technology, English, and writing courses to support their future success● Advertising benefits of tutoring services to writing lab attendees in order to increase appointments among all tutors● Developing skills for consistent journaling, personal reflection, and post-session notetaking to encourage professional development and documentation habits● Creating, testing, and revising lessons for common topics of… Show more ● Guiding fellow students to understanding complex topics in information technology, English, and writing courses to support their future success● Advertising benefits of tutoring services to writing lab attendees in order to increase appointments among all tutors● Developing skills for consistent journaling, personal reflection, and post-session notetaking to encourage professional development and documentation habits● Creating, testing, and revising lessons for common topics of confusion among tutees to ensure progressive understanding of basic concepts prior to developing new skills Show less

Maple Ridge, British Columbia, Canada

● Leading introductory lessons for potential new students and their legal guardians to make personal connections with prospects and secure new customers● Motivating students with positive corrections rather than criticism to improve technique in a way that supports long-term motivation and improvement despite individual challenges● Demonstrating and encouraging the use of leadership life skills inside and outside of class to fulfill customer goals of developing strong personal habits… Show more ● Leading introductory lessons for potential new students and their legal guardians to make personal connections with prospects and secure new customers● Motivating students with positive corrections rather than criticism to improve technique in a way that supports long-term motivation and improvement despite individual challenges● Demonstrating and encouraging the use of leadership life skills inside and outside of class to fulfill customer goals of developing strong personal habits through martial arts● Training entire staff force to prepare them for independent work, allowing for increased business hours to better fit customer scheduling needs● Promoting admin process efficiency through reorganizing online file system beyond expected working hours using advanced Microsoft Excel spreadsheets● Practicing in leadership class since 2013 to be able to provide the best possible feedback and support for other students Show less