Matthew Allcorn Email & Phone Number

Sydney, New South Wales, Australia

Senior Business Analyst working on the CPS230 program.

Sydney, New South Wales, Australia

+ Successfully devised and executed end-to-end 3LOD activity transfers thatincluded tasks, personnel, finances and policy/standards change, resulting in ontime completion and external consultant sign-off.+ Accelerated project initiation as a contractor by swiftly understanding newstakeholder & company dynamics through a structured analysis. This led tobeing able to expedite information gathering and leading to a quicker path todocumentation.+ Leveraged prior 3LOD implementation experience to articulate the rationaleand methodology, fostering stakeholder understanding and enthusiasm forchange through clear communication of tangible benefits.+ Completed change management tasks, including: creating a project statusdashboard, contributing to workstream plan updates, conducting changeimpact assessments, and organising communications, training, and handoverplans that ensured that stakeholders were up to date and kept ‘on the journey’.+ Implemented specific business readiness checkpoints with custom questionsto ensure alignment with goals which enabled real-time corrections whereneeded.+ Brokered agreement between new and old owners by developing a set ofagreed transfer principles which meant that items would be in good standingwhen handed over. This approach fostered teamwork and a shared set of goalsthat allowed for a smooth transition.+ Applied the pyramid principle to authored decision-ready management packsthat simplified complex information and guiding strategic decisions that alteredthe direction, and success, of the program.+ Elicited and documented requirements in the form of user stories to close agap that had the potential of causing a breach. Prioritising a minimal viableproduct led to a strategic in house solution where it was built with existingresources and budget.

Sydney, New South Wales, Australia

+ Acted as a Product Owner to prioritise backlog, collaborating with onshore andoffshore teams for efficient story development.+ Led requirement gathering for enhancements, involving stakeholders throughworkshops, interviews, and brainstorming that led to a cohesive and agreed setof priorities.+ Utilised the internal PACE process for human-centred designed solutions toensure the new Health Insurance product was tailored to our customers needs.+ Managed relationships with 2 white-label partners to ensure that there wascontinuity between all brands so our customers got a consistent e2e experience.+ Collaborated on process and procedure changes in a highly regulated settingto make sure that all tasks were meeting current regulations.

Sydney, Australia

+ Advised Wealth and Daily Banking management as a 1LOD SME, driving riskculture enhancement inside the teams.+ Worked with the business teams to address and respond to 2LOD challengesand 3LOD findings ensuring a balance between risk mitigation and businesstargets.+ Guided project teams through Risk in Change elicitation and documentationwhich helped projects understand the risks and to come up with mitigationtactics for successful project delivery.+ Conducted the first end to end risk profile creation involving bank widestakeholders which mapped 5 products against their customer journeyhighlighting where risks and gaps laid and allowing the teams to develop plansto strengthen.+ Utilised my analysis skill to perform data analysis and suggest a way forwardthat led to the creation of a remediation program which saw a large number ofcustomers be correctly compensated and the bank be able to self report thefindings.

Sydney, Australia

• Providing Analysis, Project Management, Testing and Release management functions for all Superannuation enhancement, regulation and defect changes• Establish the strategic alignment of all changes to be in line with the products goals• Evaluate the impact of change on the people and culture of ING DIRECT and ensure appropriate planning and consultation is undertaken• Conduct feasibility studies and complete business cases• Continued identification and initiation of product improvements• Keep various stakeholders, including senior executives, up to date on the progress made through timely and accurate status updates• Managing relationship with 3rd party administrator• Attend project working groups for changes across the bank to represent the interests of the superannuation business• Key Stakeholder during product documentation updates including product disclosure and product guide updates• Creation and analysis of reports detailing account, client and FUM (Funds Under Management) information• Negotiate resource allocation, effort estimation and release dates with internal and external resources• Communications planning and change management readiness assessments

Sydney, Australia

• Manage scope to ensure that project objectives are met on both time and cost• Elicitation of requirements using various techniques• Documenting clear and precise Business, Functional and Non Functional Requirement Documents• Documenting as-is and to be processes• Using stakeholder management techniques to understand and meet the needs of the customers• Working closely with developers during the execution phase of the project• Conducting various types of workshops (Requirements, Training, Usability, Sign off)• Estimation of various phases of the project• Ensuring all documents and processes are traceable• Providing support to the test team and co-ordinating UAT• Mentor and coaching junior BA’s

Sydney, Australia

• Working with a senior business analyst to gain experience.• Develop UAT scenarios• Functional testing• Writing business and functional requirements for BAU changes• Co-ordinate various IT and business stakeholders to implement Marketing campaigns• Update marketing banners online using HTML• Document and facilitate PABX phone routing changes for Marketing campaigns

Sydney, New South Wales, Australia