Matthew Amster Email & Phone Number

New York, NY, US

Moorestown, New Jersey, United States

• Install, configure, and upgrade computer systems, network devices, and hardware components for optimal performance, aligning with client requirements and industry best practices.
• Provide hands-on troubleshooting and technical support for hardware, software, and network issues, ensuring minimal downtime and prompt resolution of a client’s IT problems.
• Maintain and monitor a client’s IT environment, controlling the stability, security, and efficiency of these systems through regular updates, preventative maintenance, and proactive monitoring solutions.

Middletown, NJ

· Oversaw closing operations in the absence of the store supervisor, ensuring smooth transitions and secure closures.· Collaborated with distribution representatives to ensure accurate and timely order fulfillment.· Developed and implemented sales strategies with the management team, resulting in a 20% increase in sales compared to the previous year.

Manalapan, New Jersey, United States

· Maintained high standards of customer service and satisfaction through direct guest relations.· Conducted interviews and optimized dining space layouts, reducing floor congestion, and increasing repeat guest visits.

New Brunswick, New Jersey, United States

• Served as the representative for the Koach Jewish Conservative Community at Rutgers University, enhancing community engagement and outreach efforts.
• Strategized, planned, and led events, ensuring clear communication and active participation within the community.
• Managed and distributed weekly updates to community members, overseeing all aspects of communications.

Jerusalem, Israel

· Monitored and analyzed extremist group threats on social media platforms, focusing on platforms like Telegram.· Compiled and synthesized data from multiple open-source databases, providing comprehensive threat assessments.· Investigated extremist networks, leading to the publication of two detailed reports on threats based in the Carolinas.

Marlboro, New Jersey

• Cultivated customer service expertise through ongoing face-to-face interactions with prospective and returning buyers of hardware products.
• Managed substantial cash transactions, ensuring accuracy and dependability in daily operations.
• Thrived in a fast-paced retail environment, contributing to overall store efficiency and elevated customer satisfaction.

Wingdale, New York

• Supervised daily activities and provided round-the-clock oversight for over 150 13-year-olds at a sleepaway camp.
• Planned and executed a diverse range of engaging activities, ensuring a safe and positive environment for campers.
• Managed the primary bunk and cabin, fostering a supportive and well-structured living space for campers.

Marlboro, New Jersey

• Facilitated the learning and development of 9-10-year-old students by guiding them through diverse lessons.
• Supported the teacher in maintaining a smooth and productive classroom environment by addressing any issues that arose.
• Oversaw office tasks such as filing, organization, and providing technical support for computers.

Freehold, New Jersey

Monitored three separate swimming facilities, ranging from shallow depths to 12 feet, including recreational water slides. Provided swimming lessons to 20+ children.

Marlboro, New Jersey

Monitored three separate swimming swimming facilities (olympic-sized pool), ranging from shallow depths to 12 feet, including recreational diving boards and water slides. Tested pH of water including cleaning of tanks and filters.

Master Of Science - Ms, Data Science (Cybersecurity Specialization)

Bachelor Of Arts - Ba, Criminal Justice, Poltical Science, History

Associate Of Science - As, Criminal Justice