Matthew A. Narváez Email & Phone Number

Irvine, Ca, Us

New York, Ny, Us

AccomplishmentsLed initiative to evaluate and implement outsourced/cloud computing, along with a technology refresh: • Cut infrastructure cost by 25% by migrating to cloud computing• Cut the internet cost by 50% renegotiating existing providers contracts • Cut email provider cost by 30%, migrating from an on premise solution to the cloud• Implemented SD-WAN technology across the enterprise• Enhanced DR/BCP by implementing new DaaS, BaaS and DRaaS solutions • Revamped the organizations security posture by implementing next generation firewalls and best practice policies• Redesigned AV infrastructure with Crestron, Cisco and Ubiety technologies across all locations• Implemented Okta's Single Sign On (SSO) and Multi-Factor Authentication (MFA) to comply with cyber regulations• Deployed Meraki Switches and WiFi APs across the enterprise Responsibilities • Oversee the organization's technological direction including planning, implementing and maintaining the best practices that align with all corporate functions• Ensure optimal technical operations by overseeing all aspects of IT• Ensure compliance with the NYDFS Cybersecurity Regulation | 23NYCRR500 ‎• Monitor performance of infrastructure and plans for the necessary refresh and expansion based on needs• Advises the executive leadership team and decides on the best technology roadmap• Oversees both software development and infrastructure projects• Create KPIs for the rest of the executive leadership team to measure technology progress• Trained Help desk staff to meet business needs

New York, Ny, Us

• Lead a team of 10 Network Engineers, Database Administrators and System Engineers• Oversaw the overall technology infrastructure services including security, data center telecommunications• Planner IT strategy and activities, bringing current knowledge and enforced best practices• Lead the development of infrastructure strategy, architecture, and service delivery standards and procedures for the enterprise• Oversaw the overall effectiveness and efficiency of data center systems and operations

New York, Ny, Us

• Provided strategic direction, coaching and mentorship to the rest of the team working on technology projects• Managed in-house and outsourced resources achieving difficult deadlines• Set processes to ensure team readiness in case of emergencies• Drove resolution of high severity outages impacting business operations• Managed overall IT day-to-day operations to improve end-user satisfaction

New York, Ny, Us

• Managed internal help desk staff• Developed and maintained procedures related to monitoring and tracking of help desk• Developed end user training materials, guides and tips• Provide Level II/III support for the help desk

New York, Ny, Us

• Administer Windows Terminal Server, Group Policy management and Active Directory • Support more than 400 employees including executives• Resolve day-to-day network, server, and computer issues relating to software and hardware• Responsible for configuration, administration and maintenance of Avaya S8700 PBX and Intuity AUDIX systems

• Performed network and desktop support

Bs, Management Information Systems

Associate, Computer Information Systems