Matthew Arevalo

Matthew Arevalo Email and Phone Number

Chief Experience Officer, Pinfinity | Expert in Fan Commerce & Brand Narratives | 20+ Years of Cultivating Impactful Experiences @ Pinfinity
Matthew Arevalo's Location
San Diego, California, United States, United States
Matthew Arevalo's Contact Details

Matthew Arevalo personal email

n/a

Matthew Arevalo phone numbers

About Matthew Arevalo

I am the Chief Experience Officer and Co-Founder of Pinfinity, a groundbreaking platform and community that merges augmented reality technology with high-quality pins, revolutionizing the world of collecting for entertainment enthusiasts. With 20+ years of experience and as a Managing Partner at Gial Ventures, I support entrepreneurs by providing strategy consultation, technology development, shared resources, and capital introduction.I am passionate about creating engaging customer experiences across all channels, using research insights, business data, and customer-centric brand strategy and product design. I am an expert in fandom engagement and brand narratives, and I have collaborated with esteemed partners such as AT&T, Disney, Fox, Viacom, Comcast, Microsoft, CBS, and many others, generating over $850M in revenue as the co-founder of my last startup. I also co-own the Pinfinity IP and patent portfolio, including a patent for augmented reality systems and methods incorporating wearable pin badges.

Matthew Arevalo's Current Company Details
Pinfinity

Pinfinity

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Chief Experience Officer, Pinfinity | Expert in Fan Commerce & Brand Narratives | 20+ Years of Cultivating Impactful Experiences
Matthew Arevalo Work Experience Details
  • Pinfinity
    Co-Founder & Chief Experience Officer
    Pinfinity Apr 2020 - Present
    London, Gb
    Pinfinity is a groundbreaking patented platform and community that merges augmented reality technology with high-quality pins, revolutionizing the world of collecting for entertainment enthusiasts. Through strategic partnerships with major studios, game companies, comic publishers, and influential personalities, Pinfinity delivers exclusive and licensed drops that captivate fans.Patent No. 11,188,755Offices in Los Angeles and London.
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  • Gial Ventures, Llc
    Managing Partner
    Gial Ventures, Llc Sep 2006 - Present
    Gial Ventures supports entrepreneurs by providing strategy consultation, technology development, shared resources, and capital introduction in return for a vested interest in their portfolio companies.- Advocate for customer-centric brand strategy and product design to develop engaging customer experiences across all channels- Use research insights and business data to recommend improvements to an existing customer journey or to create new concepts for delighting customers- Work across multidiscipline teams to help uncover customer pain points, wants and needs and then provide experienced advice on how to address and enhance offerings to solve and meet them- Maintain an entrepreneurial mindset to uncover new opportunities and test new methods to help drive brand awareness and advocacy
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  • San Diego Guys For Good
    Founding Member
    San Diego Guys For Good May 2023 - Present
    San Diego, Us
    Helping men in San Diego build connections, and enrich our professional and personal lives while doing good for the greater community. We come together once every quarter to network, donate, learn about local nonprofits, and vote on which ones to support together.Q2 2023: Casa Cornelia Legal Services (A bridge to justice for people who come to the us from around the world seeking safe refuge)Q3 2023: Think Dignity (Inspiring, empowering and organizing our community to advance basic dignity for those living on the streets)
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  • Startup Labs Ucla
    Mentor
    Startup Labs Ucla Jan 2020 - Present
    Los Angeles, California, Us
    Helping Bruins learn to leverage an entrepreneurial mindset and cultivate ideas to improve the World.
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  • Mobyfox
    Advisor - Brand, Community, Business Development
    Mobyfox May 2018 - Jun 2023
    Houston, Texas, Us
    Creating a range of innovative and interactive wearable products for fans.
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  • Smerf
    Advisor - Brand, Community, Business Development
    Smerf Jan 2020 - Jun 2022
    Our mission is to facilitate a more enjoyable multiplayer experience for every gamer.
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  • Tankee
    Advisor
    Tankee Mar 2018 - Mar 2020
    Austin, Tx, Us
    A safe place for kids to watch original and fan-favorite game videos.
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  • Loot Crate
    Co-Founder/Chief Innovation Officer
    Loot Crate Jul 2012 - Jul 2019
    Los Angeles, California, Us
    Identifying and leading strategies, business opportunities and new technologies to develop new capabilities and experiences that serve and engage subscribers in epic ways.As the Chief Experience and then Chief Innovation Officer I developed campaigns and initiatives to uphold and enhance the Loot Crate mission to unite and inspire the world through the shared celebration of fandom. Awards:2019 SUBTA Cube Awards - Impact Award2019 Newsweek America’s Best Customer Service2019 Interactive Advertising Bureau Direct Brands Worth Watching2018 SUBTA Cube Awards - Best Overall Box2018 Interactive Advertising Bureau 250 Direct Brands Worth Watching2017 My Subscription Addiction Best Geek Box2017 SUBTA Cube Awards - Best Overall Box & Best Box Packaging2016 Inc. 5000 #1 Fastest-Growing Private Company in America2016 Deloitte Ranked #1 Fastest Growing Tech Company in North America2016 Fastest Growing Private Companies - Los Angeles2016 North America Technology Fast 5002016 Stevie Awards Employer of the Year/Best Onboarding for Startup Company2016 Red Herring Top 100 North America2016 ACG Private Company Growth
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  • Subta (Subscription Trade Association)
    Advisory Board Member
    Subta (Subscription Trade Association) Jul 2017 - Jun 2019
    Troy, Michigan, Us
    The Subscription Trade Association (SUBTA) is an ever-growing community of innovators, entrepreneurs, thought leaders and dedicated teams that are eager to scale their businesses and catalyze the subscription industry. It is the first and only trade association in this space, as well as the leading voice for the global subscription industry.
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  • Cbs News
    Social Producer/Consultant
    Cbs News Jan 2011 - Jan 2012
    New York, Us
    International Academy of Web Television Award-winning show:Best Live ShowBest Live HostBest Directing*Best Interactive/Social Media Experience*Special events included live from CES through a partnership with Vizio and the Oscar Dailies Nomination Special through a partnership with the Academy of Motion Picture Arts and Sciences and ABC.What’s Trending is a new kind of news show connecting viewers with top stories and people heating up the conversation online around the world. The show encompasses more than just a weekly live show that streams to YouTube, Livestream, and UStream but also incorporates aspects across the digital landscape from blogs and social media to television production and distribution.We were instrumental in developing a plan for the information technology equipment necessary to create and produce the show. In addition to building out the edit bay and encoding systems, we equipped the staff with the systems they use every day and provided as-needed day-to-day consulting and advice on all technical matters. Additionally, we designed and implemented the core network infrastructure necessary to stream the show live every week to UStream, YouTube, and LiveStream.Our experience in digital production came into play as the show is captured, edited, and produced for distribution online. We were able to use our entertainment and show production know-how to not only help produce segments and show ideas but infuse them with the right digital and social features required by the executive team.From maintaining the show’s social profiles to providing social analytics and research for show segments, our social media consulting services became our primary role during the course of the show. As Social Producer, Matthew Arevalo infused the show with best practices for on-air social call-outs and integration while assisting other members of the production team with operational and strategy social consulting services.
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  • Machollywood, Inc.
    Department Head
    Machollywood, Inc. Aug 2006 - Jan 2011
    • Turned the service department into a shining star, earning accolades like the prestigious Apple Commitment to Service Excellence award. With sky-high satisfaction scores (we're talking 100 out of 100, folks!), our customers were practically singing our praises.• As the captain of the ship, I steered the operations of the service department with finesse, answering directly to the owner. Leading a team of tech whizzes, I dove headfirst into the business world, rubbing elbows at Apple events like Mac World and ASMC, all in the name of supporting our beloved community.• Revolutionized our repair process from the ground up, delivering lightning-fast turnaround times without sacrificing an ounce of quality. In a city known for its hustle, we became the Usain Bolt of service excellence.• Every day was a quest for improvement, tweaking operations to run smoother than a freshly greased gear. Whether we were serving end users or bigwig enterprise clients, professionalism was our middle name.• Showed the money-makers some love by boosting service revenue, all while keeping it real with honest diagnostics and expert advice. Because when you're part of a community, you don't just fix problems—you build relationships.
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  • Apple
    Mac Genius/Business Team
    Apple Mar 2005 - Aug 2006
    Cupertino, California, Us
    • Thrived in a dynamic, collaborative setting, where I wore multiple hats with flair: from system analysis and hardware diagnosis to software troubleshooting. Every day was a learning adventure, staying on top of the latest from Apple's treasure trove of knowledge, with the backing of their stellar engineering and support teams.• As a proud member of Apple's service and support ecosystem, I upheld the brand's reputation within the community. But that wasn't all—I also had a seat at the table with the business team, where I partnered with local businesses to understand their tech needs and recommend inclusive best practices and procedures.• Made it my mission to go above and beyond, leaving customers wowed by our innovative tech solutions. Their glowing letters of praise spoke volumes about the level of care and attention to detail I brought to every interaction. After all, in a world where every voice matters, it's essential to ensure everyone feels seen, heard, and valued.
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  • Cnet Networks
    Technical Services/Quality Assurance
    Cnet Networks Mar 2004 - Mar 2005
    San Francisco, Ca, Us
    • Took charge of quality assurance during the biggest of all product releases! Picture this: me, steering the ship through stormy seas of reliability glitches, accessibility snags, and troubleshooting hiccups. But hey, we made it to the other side stronger than ever!• Juggled a colorful cast of customer accounts, from the little guys dreaming big to corporate giants like Boise/OfficeMax. They all relied on our app for their tech needs.• Played matchmaker between our app and major distributors like Tech Data and Ingram Micro. Plus, I whipped up some killer documentation, test cases, and support guidelines to keep things moving.• With engineers on speed dial and developers on standby, I made sure our customers got the VIP treatment. Fast turnarounds, slick solutions, and proactive service—just another day at the tech playground!
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  • Trend Micro
    Technical Account Manager
    Trend Micro Sep 2001 - Mar 2004
    Tokyo, Japan, Jp
    • Delighted customers left, right, and center, earning myself the esteemed Support Center Practices certification along the way. SCP Certification isn't just a fancy title—it's a badge of honor showcasing top-tier customer support skills that are second to none!• Masterfully handled all support issues with a smile, whether face-to-face, over the phone, or through cyberspace. My goal? Ensuring each customer walked away feeling like they'd just won the jackpot.• Became the go-to guru for 16 Premium Accounts, including heavy hitters like H&R Block, CBS/Viacom, and Bank of America. Yep, I was the guardian angel for these giants, making sure their tech headaches turned into tech triumphs.• From burning midnight oil to jet-setting across the country, I was there whenever my customers needed me—24/7, 365 days a year. Because let's face it, when trouble strikes, there's no time for a snooze button.• Not just a troubleshooter, but a troubleshoot pioneer! I didn't just solve problems; I revolutionized solutions. From tweaking documentation to cooking up new support strategies, I was always one step ahead of the game.
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Matthew Arevalo Skills

Social Media Marketing Digital Strategy Digital Marketing Mobile Marketing Social Media Online Marketing Video Production Start Ups E Commerce Blogging Seo Entrepreneurship Brand Development Mobile Applications Digital Media Consulting Community Management Leadership Social Networking Strategy Video Editing Marketing New Media Community Development Online Advertising Brand Awareness Social Media Measurement Management Search Engine Positioning Marketing Strategy Video Games Search Engine Optimization Technology Development Online Community Management Event Management Business Development Entertainment Strategic Partnerships Video Analytics Customer Relationship Management Web Analytics User Experience Customer Satisfaction Social Marketing Integrated Marketing Content Management Community Engagement Direct To Consumer

Frequently Asked Questions about Matthew Arevalo

What company does Matthew Arevalo work for?

Matthew Arevalo works for Pinfinity

What is Matthew Arevalo's role at the current company?

Matthew Arevalo's current role is Chief Experience Officer, Pinfinity | Expert in Fan Commerce & Brand Narratives | 20+ Years of Cultivating Impactful Experiences.

What is Matthew Arevalo's email address?

Matthew Arevalo's email address is ma****@****ate.com

What is Matthew Arevalo's direct phone number?

Matthew Arevalo's direct phone number is (323) 999*****

What are some of Matthew Arevalo's interests?

Matthew Arevalo has interest in Virgin America, Blippy, Tweetdeck, Movie Trivia, Barack Obama, Cooking, Project Development, Foursquare, Conan O'brien, Economic Bubbles.

What skills is Matthew Arevalo known for?

Matthew Arevalo has skills like Social Media Marketing, Digital Strategy, Digital Marketing, Mobile Marketing, Social Media, Online Marketing, Video Production, Start Ups, E Commerce, Blogging, Seo, Entrepreneurship.

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