Responsible for growth and retention of strategic fresh-produce-deli-bakery portfolio at Brookshire Grocery Company. The Account Manager identifies new opportunities, generates demand, and sells creative solutions/services to drive growth through relationship building, problem solving, and providing exceptional service. As the single point of accountability, the Account Manager is responsible for driving continuous improvement and articulating customer value to support customer’s supply chain. Account Managers utilize their broad understanding of KeHe brands, products, and supply chain solutions to retain and grow Brookshire Grocery Company Fresh Portfolio. • In FY23 I was collaborative, detail oriented, and strategic and the wins in my managed categories were the largest growth drivers in our account. “Fresh” growth was up 82% over PY year and is up 365% total from when I became the account manager. That was the highest rate of growth recorded in Key Accounts at KeHE. • Brookshire Grocery grew by $8.6 million YOY in FY23, and our team was over budget $4.75 million. The categories I am responsible for contributed $4.8 million of our growth, which is 56% of the total growth. What is especially noteworthy about this accomplishment is that my categories only made up 20% of total sales at our account in FY22.

The Account Analyst assists both the KeHE Account Manager and Customer’s personnel with the compilation, processing and analysis of data as related to the sales and marketing of products for the Customer’s account. Accountabilities are accomplished through working cooperatively to foster an environment consistent with the KeHE Mission and Values.

Responsible for selling Schwan’s Consumer Brands products at the store level. Also, responsible for traveling to different stores, ordering products for delivery, selling incremental product, and monitoring promotion and price tags to ensure proper display. Maintain a positive relationship with the store staff and provide excellent customer service.• Pre-order sales for delivery to existing customers • Provides product forecasts for upcoming promotions • Maintain product display space, sets up new product and promotion displays • Resolve customer complaints and incorrect orders • Sells company products based on store plans and to gain space in displays

• Maintain product on store racks, shelves, displays, and in coolers by identifying replenishment needs• Transport product between backroom and display floor with manual equipment• Replenish, face, and rotate product• Build, change, and take down product displays• Maintain product signage• Clean product space• Secure damaged or defective product• Manage backroom by organizing and consolidating backstock:• Identify, monitor, and report backstock inventory levels• Re-pack product and organize backroom materials (pallets, product shells etc.)• Operate manual and powered handling equipment (i.e., pallet jack, hand-truck etc.)

- Leads and assists Warehouse personnel in accurately building and loading orders onto the appropriate delivery trucks.- Ensures oldest product is being used first (FIFO).- Verifies staged orders for accuracy.- Assists in training warehouse personnel on Warehouse Department procedures.- Ensures all procedures, SOP's, GMP's, and safety rules are being followed consistently by all employees.- Audits warehouse aisles daily for cleanliness and racking issues for damage.- Helps maintain plant security in the absence of the Manager.- Train, coach and provide day-to-day direction to team members as needed- Performs other duties as assigned by the manager.

• Familiarity with parts and accessories vendors• Maintains appropriate levels of inventory to ensure accuracy with orders• Monitors daily parts traffic and receives parts of installations/inspects vehicle to ensure proper parts are ordered• Keeps units and equipment secure from weather• Consistently follows up with customers and management on the status of the work order• Demonstrates operation of newly installed equipment• Maintains a safe work area for customers and coworkers• Reviews each job for proper size, colors, placement of product, etc. prior to scheduling job for installation• Suggestive selling to enhance profitability of the store• Provides excellent overall customer service• Schedules installation appointments with designated staff• Other miscellaneous duties as assigned

• Lead the receiving department and insure the functions are use correct. Physically moving/processing products in addition to leading the team.• Delegate and assign work to keep a 100% fill rate.• Help manage the inventory. Work areas include: receive and put-away of product.• Conduct necessary training within department.• Answer email/verbal questions in a timely manner.• Keep product moving at all times.• Oversee the cleanliness of the department.

• Makes timely deliveries to customers – placing items to customer specification • Ensures correct items are off-loaded at each stop • Develops and maintains outstanding working relationships with customers • Plans and carries out daily route to ensure that all deliveries are made • Communicates issues to supervisor in a timely manner • Drives safely and maintains valid driver’s license

- Load and unload truck, checking all product to ensure that there are no damages- Follow protocols to protect furniture and place into proper location for storage- Deliver furniture and housewares to apartments before a guest moves in.- Stage furniture in each apartment, based upon specific floor plans.- Transport furniture back to warehouse without any damages upon guest move out- Assist with furniture installation and basic furniture repair (touch-ups, buffing removing or dismantling to ensure items fit)