Matthew B. Email & Phone Number

• Focused on driving digital transformation and enhancing value streams across the business.
• Completed a comprehensive ERP migration, effectively collaborating within a cross-functional team and contributing to critical decision-making as a member of the steering committee, ensuring a streamlined and.
• Concurrently led the implementation of Oracle Configure Price Quote (CPQ) to coincide with our ERP system go-live, strategically aligning this tool with business objectives to refine pricing strategies. This role.
• Lead the development and continuous enhancement of a range of reporting dashboards and health check reports, instrumental in driving data integrity and supporting day-to-day operations across the business. This.
• Experience with Oracle EBS R12, Oracle Configure, Price Quote (CPQ), Oracle CX Field Service, Oracle CX CRM B2B.

Waverly, Iowa

• Lead a team of credit, and accounts receivable specialists for a 2+ billion-dollar annual portfolio encompassing multiple business units that was responsible for the credit to cash process.
• Reduced recurring past due trade receivables on ledger over 100% by implementing strong new business practices, supporting internal collaboration, and improving the customer experience which was highly recognized by.
• Reduced outstanding aged receivables over 700% by reducing new risk and improving credit worthiness processes, creating, and deploying analysis levers and action plans that targeted specific issues, and implementing a.
• Improved and standardized several processes through business analysis, project management, and then designed and implemented training and staff development to support the new processes which resulted in a higher.
• Designed and executed reporting improvements that allowed business to interact and derive decisions from data provided.
• Held regular 1 on 1 meetings with each team member to discuss their aspirations, goals, and concerns to help them achieve their personal and professional goals which lead to a healthier more engaged team.

Cedar Falls, Iowa

• Third party accounts receivable
• Lead teams of 15-25 third-party accounts receivable agents and indirectly managed an additional 130-150 agents through classroom training, on the floor training/support, goal setting and obstacle removal.
• Successfully took over multiple departments with sub-optimal performance and was able to restore and maintain department performance while exceeding compliance expectations which resulted in highly competitive.
• Trained and exemplified regulatory, client, and company standards to drive high quality assurance which helped minimize risk and reduce related expenses.
• Designed group and individual training sessions that was utilized during new-hire orientation, and continuous improvement training for all associates. Training content based on elements of personal success for.
• Efficient in eight unique CRMs (Cat.I Classic, Cat.I Core, Artiva, and several client CRMs), two dialer solutions (Livevox & Noble) and speech analytics (Call Minor).