Matthew Borwick

Matthew Borwick Email and Phone Number

E-Commerce Manager ๐Ÿ›’ Data-Driven E-Commerce Strategist ๐Ÿ“ˆ Merchandising & Inventory ๐Ÿ“ฆ Digital Marketing ๐Ÿš€ SEO, SEM, CRO ๐Ÿ“ฑUser Experience (UX) โžค Transforming data insights into exceptional digital experiences @ The Christmas Warehouse
Matthew Borwick's Location
Winmalee, New South Wales, Australia, Australia
About Matthew Borwick

๐Ÿช„ E-commerce is where creativity meets data, and for me, that intersection is where the magic happens.I am an E-Commerce Manager with a Bachelor of Digital Business and more than 10 years of experience diving into e-commerce strategy development, digital marketing, inventory and supply chain, and data analytics. At Christmas Warehouse, Australiaโ€™s leading bespoke Christmas retailer, I have played a primary role in the businessโ€™s digital transformation and immense growth - from a single retail outlet to 90+ across 3 states. I have managed 4K+ product listings, an extensive bespoke SaaS tech stack, and 50+ supplier relationships - Notably, I developed an SEO strategy that now accounts for 70% of website traffic and sales. But, most importantly, I have contributed to bringing the excitement of Christmas to life for thousands of customers!itโ€™s not just about the numbers - itโ€™s about creating an experience that customers love and that teams and stakeholders enjoy being a part of. Every day is a balancing act - I thrive on making data dance, blending numbers with innovative ideas, and bringing all the elements of e-commerce operations together to deliver an outstanding digital experience.

Matthew Borwick's Current Company Details
The Christmas Warehouse

The Christmas Warehouse

View
E-Commerce Manager ๐Ÿ›’ Data-Driven E-Commerce Strategist ๐Ÿ“ˆ Merchandising & Inventory ๐Ÿ“ฆ Digital Marketing ๐Ÿš€ SEO, SEM, CRO ๐Ÿ“ฑUser Experience (UX) โžค Transforming data insights into exceptional digital experiences
Matthew Borwick Work Experience Details
  • The Christmas Warehouse
    E-Commerce Manager
    The Christmas Warehouse Aug 2019 - Present
    Sydney, New South Wales, Australia
    ๐Ÿ”ธA critical member of the senior management team, I support overall business direction with a focus on e-commerce strategy development and execution. I manage all e-commerce operations, encompassing a bespoke SaaS tech stack including B2B/B2C CMS, POS, Google Suite, CRM, 2PL, and PGW. โ–ธ Managed 4K+ product listings in HTML, on retail website and multiple marketplaces.โ–ธ Launch 300+ new product SKUs annually.โ–ธ Bolstered brand sales by 35% through SEO.โ–ธ Reduced customer refunds byโ€ฆ Show more ๐Ÿ”ธA critical member of the senior management team, I support overall business direction with a focus on e-commerce strategy development and execution. I manage all e-commerce operations, encompassing a bespoke SaaS tech stack including B2B/B2C CMS, POS, Google Suite, CRM, 2PL, and PGW. โ–ธ Managed 4K+ product listings in HTML, on retail website and multiple marketplaces.โ–ธ Launch 300+ new product SKUs annually.โ–ธ Bolstered brand sales by 35% through SEO.โ–ธ Reduced customer refunds by 57%, while sales increased.โ–ธ Managed 50+ local and international vendor relationships. Show less
  • The Christmas Warehouse
    Warehouse & Logistics & Manager
    The Christmas Warehouse Jul 2017 - Apr 2018
    Sydney, Australia
    โ–ธ Decreased freight losses by 15%.โ–ธ Managed API and UI improvements across 3PL, POS, and other SaaS.โ–ธ Developed SOPs, policies, and tools for the warehouse dispatching team.โ–ธ Oversaw a 20-person seasonal dispatch team in processing hundreds of daily orders.
  • The Christmas Warehouse
    Digital Media & Inventory Manager
    The Christmas Warehouse Jan 2013 - Apr 2018
    Sydney, Australia
    โ–ธ Created the initial SEO keyword strategy that now accounts for 70%+ of traffic.โ–ธ Managed website payment gateways (PayPal, Zip, AfterPay, SecurePay, PayFlow).โ–ธ Reduced time on checkout page by 50% through UI/UX projects and checkout redesign.โ–ธ Managed social media marketing across 5 platforms.โ–ธ Implemented product catalogues across multiple marketplaces.
  • The Christmas Warehouse
    Assistant Retail Operations Manager
    The Christmas Warehouse Sep 2004 - Dec 2012
    Sydney, Australia
    โ–ธ Developed a 5-day process for the construction and complete set-up of seasonal retail stores.โ–ธ Managed the commissioning and setup of 14 retail outlets across NSW. โ–ธ Assisted in coordinating the opening of 90+ outlets across 3 states.โ–ธ Trained 150+ retail operations employees, including 28+ store managers.
  • The Christmas Warehouse
    Store Manager
    The Christmas Warehouse Sep 2002 - Sep 2004
    Sydney, Australia
    Responsible for the management & of day to day operations of retail store.Duties included- manage a team of 10- customer service- end of day reconciliation- staff rostering- product merchandising- store set up & pack down- manage relationships for all stakeholders with store operations- report directly to retail operations manager & directors
  • Hog'S Breath Cafe
    Head Cook
    Hog'S Breath Cafe 2000 - 2002
    Dubbo, Australia

Matthew Borwick Skills

Retail Customer Service Merchandising Store Management Visual Merchandising Loss Prevention Profit Retail Sales Inventory Control Store Operations Cashiering Driving Results New Store Openings Shrinkage Big Box Merchandise Planning Planograms Multi Unit Management Cpfr Associate Development Multi Unit Assortment New Store Development Window Displays Stock Management Pos Multi Channel Retail District Management Management Inventory Management Time Management Customer Satisfaction

Matthew Borwick Education Details

Frequently Asked Questions about Matthew Borwick

What company does Matthew Borwick work for?

Matthew Borwick works for The Christmas Warehouse

What is Matthew Borwick's role at the current company?

Matthew Borwick's current role is E-Commerce Manager ๐Ÿ›’ Data-Driven E-Commerce Strategist ๐Ÿ“ˆ Merchandising & Inventory ๐Ÿ“ฆ Digital Marketing ๐Ÿš€ SEO, SEM, CRO ๐Ÿ“ฑUser Experience (UX) โžค Transforming data insights into exceptional digital experiences.

What schools did Matthew Borwick attend?

Matthew Borwick attended Southern Cross University, Tafe Nsw.

What skills is Matthew Borwick known for?

Matthew Borwick has skills like Retail, Customer Service, Merchandising, Store Management, Visual Merchandising, Loss Prevention, Profit, Retail Sales, Inventory Control, Store Operations, Cashiering, Driving Results.

Not the Matthew Borwick you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.