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Matthew Burling is listed as Service Desk Analyst at KCOM, a with 1407 employees, based in Kingston Upon Hull, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Matthew Burling.
Matthew Burling previously worked as Customer Service Representative at Currys Plc and Junior Developer at Globalview Systems Ltd. Matthew Burling holds Bachelor’S Degree, Computer Science, 2:1 from The University Of Hull.
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As a dedicated and passionate graduate, I have pursued to improve myself by taking challenges, risks and involving myself in challenges including freelance software development and game jams so far in my life and always looking to improve myself every day. I not only focus on my education I attempt to help others by giving them support and advice in any way I can. Every task and challenge I pursue my main goal is to improve and broaden my skills in many areas of computing. I have a friendly and open personality which allows me to give critical criticism as well as friendliness amongst my peers as well as my clients and teams.
Listed skills include Microsoft Office, Sql, C#, C++, and 8 others.
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A career timeline built from the work history available for this profile.
Hull, England, United Kingdom
• Oversaw mobile support, laptop builds, and SCCM deployment for secure and standardized setups.• Managed tasks in ServiceNow, utilizing automation for streamlined workflows.• Produced insightful reports and dashboards for informed decision-making.• Trained new staff members and provided guidance on processes, preparing them for roles as First Line Analysts.
Hull, England, United Kingdom
• Guiding colleagues to achieve key KPI targets through managed training and support.• Directing the progression of temporary and new staff members to align with Dixons Carphone's / Currys vision, setting out development plans. • Providing solutions for B2B and Domestic clients, assisting with customer service issues for stressed and anxious customers of all ages, effectively handling complaints to ensure customer satisfaction.
Hull, England, United Kingdom
• Collaborated on developing modular systems for web and mobile applications, showcasing proficiency in Microservices architecture.• Worked with an experienced team on MyPorter application, contributing to new features for enhanced job benefits.• Utilized Jira for streamlined development processes, creating comprehensive test cases for high-quality assurance aligned with production standards.• Applied rigorous testing methodologies, creating, and executing Test Execution Plans (TEP)… Show more • Collaborated on developing modular systems for web and mobile applications, showcasing proficiency in Microservices architecture.• Worked with an experienced team on MyPorter application, contributing to new features for enhanced job benefits.• Utilized Jira for streamlined development processes, creating comprehensive test cases for high-quality assurance aligned with production standards.• Applied rigorous testing methodologies, creating, and executing Test Execution Plans (TEP) for software reliability in production. Show less
Hull, United Kingdom
Guiding colleagues to achieve key KPI targets through managed training and support.• Directing the progression of temporary and new staff members to align with Dixons Carphone's / Currys vision, setting out development plans. • Providing solutions for B2B and Domestic clients, assisting with customer service issues for stressed and anxious customers of all ages, effectively handling complaints to ensure customer satisfaction.
Other employees you can reach at kcom.com. View company contacts for 1407 employees →
Tony Antoniou
Colleague at KcomHemel Hempstead, England, United Kingdom
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David Burton
Colleague at KcomLondon, England, United Kingdom
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Oua Moua
Colleague at KcomLaos, Lao People'S Democratic Republic
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Peter Lee
Colleague at KcomGreater Exeter Area, United Kingdom
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Elaine Swales
Colleague at KcomKingston Upon Hull, England Metropolitan Area, United Kingdom
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Lisa Cleary
Colleague at KcomKingston Upon Hull, England, United Kingdom
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Sheryl Hopkins
Colleague at KcomKingston Upon Hull, England, United Kingdom
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Brian Smith
Colleague at KcomKingston Upon Hull, England, United Kingdom
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Pete Hampshire
Colleague at KcomKingston Upon Hull, England, United Kingdom
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Onurcan Erdoğan
Colleague at KcomAdana, Türkiye, Turkey
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Activities and Societies: 2nd year course representative.
Quick answers generated from the profile data available on this page.
Matthew Burling works for KCOM.
Matthew Burling is listed as Service Desk Analyst at KCOM.
Matthew Burling is based in Kingston Upon Hull, England, United Kingdom while working with KCOM.
Matthew Burling has worked for Kcom, Currys Plc, Globalview Systems Ltd, and Dixons Carphone.
Matthew Burling's colleagues at KCOM include Tony Antoniou, David Burton, Oua Moua, Peter Lee, and Elaine Swales.
You can use AeroLeads to view verified contact signals for Matthew Burling at KCOM, including work email, phone, and LinkedIn data when available.
Matthew Burling holds Bachelor’S Degree, Computer Science, 2:1 from The University Of Hull.
Matthew Burling is listed with skills including Microsoft Office, Sql, C#, C++, Project Management, Photoshop, Python, and Php.
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