Matthew Ciccone Email & Phone Number

Bridgeport, CT, US

Connecticut, United States

• Maintained and managed the Global asset listing for fleet of 1500 multi-function devices & printers worldwide.
• At end of device contract, review and propose new devices. looking for any potential reduction of fleet and optimization of print site.
• Participated in Project meetings to discuss placement and utilization of devices in new areas.
• Led installation calls for multiple printers and multi-Function devices with onsite technicians.
• Successfully stood up multiple new sites with new machines.
• Worked directly with on-site specialists to judge utilization and placements of machines throughout the buildings.

New Haven, Connecticut, United States

• Chosen for a special project for process improvement for yale package center
• Reviewing and modifying process of receiving and delivering packages to students on campus. 300+ daily average
• Worked closely with site contact within the current system to streamline package process.
• Training and guiding new hires and student workers on process.
• Implemented system to notify students on package arrival to streamline pickup and delivery of packages

Orange, Connecticut, United States

• OVERSEES A HIGH OUTPUT COPY CENTER/ MAIL ROOM FOR INTERNATIONAL UTILITY COMPANY WITH A TENURED AND DIVERSE TEAM.
• AN OVER $1 MILLION ANNUAL REVENUE LOCATION FOCUSING ON CUSTOMER SATISFACTION AND COST SAVINGS.
• COLLABORATE WITH INTERNAL AND EXTERNAL MARKETING DEPARTMENT TO FACILITATE PRODUCTION OF DIRECT MAILING TO CUSTOMERS.
• COLLABORATE WITH INTERNAL AND EXTERNAL MULTIPLE DEPARTMENTS FOR PRODUCTION WORK FOR INTERNAL AND EXTERNAL COMMUNICATIONS TO EMPLOYESS AND SHAREHOLDERS.
• OVERSEE THE IMPLEMENTATION OF 92 MULTIFUNCTION DEVICES THROUGHOUT FOUR BUILDINGS FOR THE CONVIENECE OF END USERS.
• PROVIDE ACTIONABLE INSIGHTS TO EXECUTIVE MANAGEMENT, WORKING CLOSELY WITH THE FINANCIAL TEAMS TO ANALYZE OPERATIONAL EXPENSES AND REVENUE, SUGGESTING THE STREAMLINING POLICIES THAT REDUCED WASTE AND EXPENSES WHILE.

Orange, Connecticut, United States

• WORKED WITH A TEAM TO SUCCESSFULLY IMPLEMENT NEW MAIL, PRODUCTION & SCANNING SERVICES.
• BUILT PROCEDURE GUIDE FOR THE DAY TO DAY OPERATIONS OF COPY CENTER AND MAIL ROOM FOR STAFF
• TRAINED EMPLOYEES ON ALL ASPECTS OF THE CENTER TO PROVIDE EXCELLENT CUSTOMER SERVICE AND COST SAVINGS
• SCANNED AND PROCEESED INVOICES THROUGH CUSTOMER SAP SYSTEM FOR PAYMENT

Shelton, CT

Courier from Post office to two office buildings.Print Queries through Xerox systems and printers.Sorting and Delivery of mail.Receive and Process orders for toners and supplies for local and national customers.Gather data and compile into daily reports.

Mail roomSorting and delivering mailScanning company documents

Bachelor'S Degree, Mass Communication/Media Studies

Activities and Societies: Radio show WECS. Bowling club

Bachelor Of Science, Communications