Matthew Ciesko Email & Phone Number

Texas A&M University

• Successfully managed the textbook department at Texas A&M University, overseeing contract implementation processes related to the university’s textbook requirements including textbook inventory, ordering, and.
• Collaborated with faculty, academic departments, and university administration to ensure accurate and timely textbook adoptions, resulting in university compliance with the Higher Education Opportunity Act (HEOA).
• Implemented campus-wide training for a new textbook adoption portal which streamlined the textbook adoption process, resulting in increased efficiency, accuracy, and timeliness of textbook adoptions
• Cultivated strong partnerships with publisher representatives, establishing joint on-campus visits and meetings to facilitate open communication and form a true partnership between faculty, publishers, and the bookstore
• Achieved a 40% increase in textbook adoptions by the due date through strategic initiatives such as providing ongoing training and support to faculty and staff users of the textbook adoption portal and implementing.
• Supervised a team of 10+ textbook associates, providing training and guidance to ensure excellent customer service and efficient operations

Conroe, Texas, United States

• Restructured and oversaw a 21-member Board of Directors for a 501(c)(3) organization averaging 70 members
• Strategically guided the organization through the Covid-19 pandemic, implementing safety protocols and innovative measures, becoming the first artistic organizationin the community to safely resume operations after the.
• Skillfully authored and managed contracts of employment for two Artistic Directors, fostering a culture of artistic excellence and adaptability during challengingtimes, while maintaining the choral society’s reputation.
• Created the annual budget and managed grant submissions and disbursements, adeptly reallocating resources to accommodate unforeseen circumstances during thepandemic while sustaining financial stability and ensuring.
• Played a key role in securing funding by assisting in the preparation of grant applications & conducting research for new grant opportunities resulting in a 68% boostin grant revenue to support the choral society’s.
• Successfully presented grant proposals to the city council, which effectively articulated the choral society’s mission, programs, and community impact to securefunding for artistic endeavors and operational needs

Beaufort, South Carolina

• Provided sales, engraving, appraisal, and repair support for a medium sized jewelry store
• Provided marketing support for the company website and social media
• Head Engraver responsible for all engraving orders and training new engravers
• Self-taught maintenance of the engraving equipment yielding a 100% availability of the order machine
• Received multiple bonuses for high dollar sales equivalent to 34% of my annual base salary

Beaufort, South Carolina

• Managed the look of the store while providing assistance to customers by using my knowledge of the products produced and sold by the company
• Promoted from being a server two months after employment
• Responsible for handling customer transactions, closing drawer, and making deposits at bank
• Worked at all three locations of the company
• Created a flow through the establishment highlighting the products with the greatest return

Montgomery, Texas

• Worked to maintain the fleet of 72 golf carts owned by the club
• Managed the driving range
• Provided background service in a discreet manner to ensure operations ran seamlessly