Matthew Cohen Email & Phone Number

Denver, Colorado, Us

KEY ACCOUNT EXECUTIVE•Responsible for problem solving and partnering with product/development team to create technical solutions internally based on needs of client.•Support Sales team and executives by providing critical product demonstrations and consultative services to customize options for clients. Assigned to travel and train top clients on products.• Successful client management which includes project management, contract and timelines meeting critical deadlines.Key Accomplishments:• Assisted CEO and CTO in critical client demonstration resulting in large contract which generated over $4 million in revenue.•Played leadership role in the launching of company’s first field sales solution in the U.S. Leveraged this tool to successful sales contracts with four clients.•Lead re-acquiring $900k per year client. Re-engaged potentially lost client by consulting with their new needs and working with internal team to provide solution. Client resigned with our company and $1.5 million in revenue resulted which would have been lost. •Successfully managed $2 Million of revenue per year while retaining over 95% of customer base •Lead the creation and production of marketing content for Marketing team. Created 30+ videos with library for future use by teams and clients.

Centennial, Co, Us

•Conduct software demonstrations and presentations to on-board potential clients and generate new sales. •Set timelines and deadlines with development project manager and CIO with feature enhancements and new software requirements. •Assisted with mock-ups and coordinate and collaborate with UX-Designer to ensure software gets built accordingly. Assist and consult sales and support with release notes and provide demo platforms.Key Accomplishments:•Trained audiences up to 200+ people on how to use our “ordering” and “leads” program.•Produced custom training video solutions that reduced costs for customers and sales support staff.•Ran demonstration events for ordering software solution and assisted with developing event websites.

Centennial, Co, Us

•Led technical support staff of 3 to 15 associates in ordering and registration of software. Prepared software configuration settings and preshow planning with client/host facilities and network providers.•Provided virtual show support for all events and coordinated travel arrangements for team. Key Accomplishments:•In the span of three years managed over 80 events, leading teams of 3-12 per event. •Handled all projects, timelines, and communication to ensure successful execution and timing of all events.Required the ability to quickly resolve issues, provide excellent customer service, technical expertise and to conduct live instructional presentations to large audiences that consists of exhibitors, sales and host staff.

Fire Science Technology

General Studies

High School Diploma