I specialize in mastering the best customer experience and improving artificial intelligence.Problem-solving, driving high-quality service results, building relationships, and educating clients, customers, and members. I evolved and continue to change with the current exciting acceleration of technology.Areas of expertise: Improving customer experience, improving efficiencies, creative with technology, artificial intelligence, insightful listening, emotional intelligence, leadership, critical thinking, analysis, negotiation, adaptability, digital and social media expertise, collaboration, service orientation, and complex problem-solving. Recognized for high-quality data collection. Demonstrated excellent metrics that advanced nine levels of excellence in a Famous for Service program.Collaborated in deploying social media applications that resulted in raising $70,000 for funding. 4th on a team of 10 for the best quality in transcription, data labeling, and data classification. Exceeded expectations with 95% accuracy in real-time interpreting, captioning, and transcribing calls. Awarded Proud Associate Recognition for consistent cardholder compliment calls and exceeded expectations on presenting opportunities. Passionate about creating environments for improving others' lives. I love working with people who share a passion for building the best solutions, results, and outcomes.Let's talk :)To connect, contact, and learn more, reach me at my email and phone number below.✉ MatthewWColby@gmail.com☎ (480) 560-5512