Matthew Cruttenden Email & Phone Number

Create and develop user stories for the product backlog for Pharmacy Systems to improve quality,performances, and pharmacy efficiency's.Continuously refine stories and support the agile team in understanding the problem and solution to be deliveredPlan future sprints with the Product Owner to provide the Agile team with steady workLiaise with the pharmacy operations staff and managers to document business processes effectively.Work closely with the pharmacy operations management in order to identify their needs and establish ways upon which these needs can be met for their maximum benefit and satisfaction.Work with the training team to ensure that appropriate training documentation is created and orupdated as required.Create User Acceptance Test Scripts, and also perform test execution as required.

Louisville, Kentucky Area

Provided support to employees nationwide on a variety of applications used within the organization using a remote desktop application.Assisted employees with setting up their site's network equipment as well as troubleshooted the network equipment when their site was experiencing connectivity issues. Assisted employees with setting up network printers and faxes at sites using a remote desktop application.Assisted employees with the installation of new personal computers and personal issues with the computers

Danville, Kentucky

Created a new system for distributing work instructions to factory floor.Rewrote and simplified code for their machines that tested their products in order to pass internal audits.Built the product; various military, private and civilian aircraft brakes and wheels.Researched, tested and implemented a new serial number stamping device for the breaks.Researched and brought in specialist for laser printing for product identification.Assisted quality department with documentation of the “first build” of new products