Client Success Manager - Enterprise
Current
Mar 2021 - Present
AeroLeads people directory · profile
Matthew Short Email & Phone Number
Client Success Manager - Enterprise
at
GoReact
1 work email found
@goreact.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Client Success Manager - Enterprise
Location
Matthews, North Carolina, United States
Who is Matthew Short? Overview
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Quick answer
Matthew Short is listed as Client Success Manager - Enterprise at GoReact, based in Matthews, North Carolina, United States. AeroLeads shows a work email signal at goreact.com and a matched LinkedIn profile for Matthew Short.
Matthew Short previously worked as Senior Project Manager at Frontline Education and Senior Customer Success Manager at Frontline Education. Matthew Short holds Bachelor Of Arts (B.A.), Political Science And Government from Duke University.
Company email context
Email format at GoReact
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{first_initial}{last}@goreact.com
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AeroLeads found 1 current-domain work email signal for Matthew Short. Compare company email patterns before reaching out.
Profile bio
About Matthew Short
Proven Client Success leader with extensive experience in customer success, project management, and product implementation that enable me to build long term client relationships and achieve their institutional goals and objectives. Paramount to this is understanding my client's business objectives to drive product adoption, increase satisfaction, and ensure maximum value realization. Only through collaboration and mutual understanding of success can WE be successful.
Listed skills include Project Management, Problem Solving, Strategic Planning, Customer Service, and 22 others.
Current workplace
Matthew Short's current company
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8 roles
Matthew Short work experience
A career timeline built from the work history available for this profile.
Senior Project Manager
Dec 2016 - Feb 2021
Senior Customer Success Manager
- Frontline acquired Teachscape in January 2016 where I received an offer to continue in the same capacity.
- Responsible for implementation and customer success of 19 active SaaS projects, accounting for 3.4 million dollars in reoccurring revenue
- Foster and establish relationship with clients to encourage renewal and expansions of services
- Critically analyze requirements of school/district partners to determine criteria for successful product usage
- Design and lead instructional training sessions to empower project stakeholders in managing products
- Review customer usage and data points with customers through periodic check-ins to identify potential issues
Jan 2016 - Dec 2016
Senior Customer Success/Project Implementation Manager
- Responsible for implementation and customer success of 19 active SaaS projects, accounting for 3.4 million dollars in reoccurring revenue
- Foster and establish relationship with clients to encourage renewal and expansions of services
- Critically analyze requirements of school/district partners to determine criteria for successful product usage
- Design and lead instructional training sessions to empower project stakeholders in managing products
- Review customer usage and data points with customers through periodic check-ins to identify potential issues
- Collaborate and assist with Account Executives in pre-sales or renewal presentations
Apr 2011 - Jan 2016
Project Manager
- Managed the day-to-day operations of the MET Study in Charlotte Mecklenburg Schools for Teachscape
- Trained and supported 50 schools in CMS in the performance of over 4000+ panoramic video captures of direct-classroom instruction over 18 months of the MET Study with a 100% completion rate
- Supervised and trained team of three that performed school-site visits and provided support
- Coordinated with CMS District Office in formulating strategies to reach goals and resolve problems
- Represented Teachscape in all district related business affairs in Charlotte area
Dec 2009 - Apr 2011
Substitute Teacher
Cabarrus County Schools
- Responsible for the care and safety of all children under supervision during the school day
- Implement lesson plan left by teacher, or design lesson plan consisting of age-appropriate activities with own discretion if necessary
Sep 2008 - Dec 2009
Senior Web-Content Manager
Duke University Sports Information
- Maintained and created content for official website of Duke University’s athletic program, goduke.com
- Led digital archiving initiative where I was responsible for processing and sorting historic statistics for a new section of athletics’ website, http://www.goduke.statsgeek.com
- Reviewed, maintained and updated on-site sports information historical archives
- Operated P.A. system, read advertisements and provided play-by-play commentary during athletic events
- Was responsible for providing customer service to reporters, honored guest, and athletic teams during home athletic contests
Sep 2005 - May 2008
Duke Engage Internship: Human Resources Generalist
Orleans Parish School Board
- Created and developed “Home Grown” scholarship program, which provided Orleans Parish High School graduates with college tuition and job opportunities with OPSB
- Led auditing team that examined personnel files to ensure compliance with federal and state regulations
- Wrote new procedure for OPSB HR manual to increase clarity, understanding and effectiveness
- Interacted with department heads to ensure the completion of day-to-day tasks
May 2007 - Aug 2007
2 education records
Matthew Short education
Bachelor Of Arts (B.A.), Political Science And Government
Duke University
Ba, Us History: Political Theory
Duke University
FAQ
Frequently asked questions about Matthew Short
Quick answers generated from the profile data available on this page.
What company does Matthew Short work for?
Matthew Short works for GoReact.
What is Matthew Short's role at GoReact?
Matthew Short is listed as Client Success Manager - Enterprise at GoReact.
What is Matthew Short's email address?
AeroLeads has found 1 work email signal at @goreact.com for Matthew Short at GoReact.
Where is Matthew Short based?
Matthew Short is based in Matthews, North Carolina, United States while working with GoReact.
What companies has Matthew Short worked for?
Matthew Short has worked for Goreact, Frontline Education, Teachscape, Cabarrus County Schools, and Duke University Sports Information.
How can I contact Matthew Short?
You can use AeroLeads to view verified contact signals for Matthew Short at GoReact, including work email, phone, and LinkedIn data when available.
What schools did Matthew Short attend?
Matthew Short holds Bachelor Of Arts (B.A.), Political Science And Government from Duke University.
What skills is Matthew Short known for?
Matthew Short is listed with skills including Project Management, Problem Solving, Strategic Planning, Customer Service, Educational Technology, Technology Integration, Training, and Salesforce.Com.
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