I lead the adoption of Generative AI and AI solutions for North American clients, collaborating with global teams to deliver cloud-based, DevOps-centric solutions. My expertise includes AI, LLMOps, MLOps, API CI/CD delivery, AIOps, and DevSecOps, optimizing business processes.I engage with Boards, C-Suite executives, and senior leaders to demonstrate the strategic impact of AI and secure support for initiatives. For example, I led a presentation to the Board of a major retail company, resulting in approval for an AI-driven supply chain project.I enhanced an eCommerce platform by integrating Cloud, Microservices, AI, and DevSecOps, reducing downtime by 30% and increasing speed by 25%.I promote emerging technologies like Cloud, AI, DevOps, and Design Thinking across global teams, enhancing collaboration and innovation. I lead AI/ML adoption and Cloud certification initiatives, improving efficiency and keeping the organization competitive.

As an adjunct professor teaching Master's classes, I imparted knowledge and expertise in Mobile and Web Design and Development, covering a wide array of topics and technologies. In the area of Web Development, my instruction emphasized responsive design, Web Apps, Web Services, APIs, and Data Visualization to equip students with the skills needed to create engaging and functional web solutions. For Mobile Development, I provided comprehensive lessons on iOS development using Swift and Objective-C, Android development with Java, and cross-platform frameworks such as React Native and Flutter. Additionally, I guided students through Continuous Integration/Continuous Delivery (DevOps CI/CD) concepts and tools, including Git, GitHub, Jenkins, Selenium, Chef, Kubernetes, Unit Testing, Scaling, and Web Sockets.My curriculum also incorporated Artificial Intelligence, delving into AI, Machine Learning, Deep Learning, and the use of languages and libraries like Python, Ruby, PyTest, TensorFlow, and GraphQL. Students gained practical exposure to AI-driven solutions and their real-world applications. Lastly, I emphasized Design Thinking methodologies, focusing on Customer Experience, Design Sprints, Proof of Concept (POC), and Prototypes. This holistic approach to teaching ensured that students were well-equipped to tackle the challenges of the modern technological landscape and create innovative solutions in their future careers.

In my role as a Digital Transformation strategist, I focused on Mobile, Customer Experience (Design Thinking), and IoT, successfully managing a diverse team of 17 professionals across 5 countries. I led a Digital Transformation Strategy that transitioned the company to Agile, Product DevOps teams, leveraging API, Cloud services, and modern delivery practices, which resulted in a $500K annual reduction in operating costs for Mobile App Delivery. My efforts included implementing emerging technologies such as Blockchain, VR/AR, IoT, and Machine Learning, as well as overseeing the development of Huggies Rewards and other impactful Mobile Apps. I enabled UK teams to monitor fabrication equipment via mobile apps and delivered a Smart Diaper sensor, opening a new "Smart Child Care" consumer engagement category. Additionally, I transitioned the company to Okta and OAuth 2.0 security models within 6 months and facilitated a more efficient sales process, reducing the Cost Conversion Cycle from 30 to 15 days for 10,000 global sales team members.

As a Practice Director, I successfully led four teams comprising over 80 professionals in Digital Strategy, Creative Design, Mobile Development, and IoT within a 200-person organization, delivering scalable solutions for the Automotive, Retail, and CPG industries. My leadership in introducing an innovation team specializing in strategy, design, IoT, and Mobile DevOps led to the creation of several new products, generating over $25M in additional annual revenue. I steered the development of the European version of OnStar with General Motors by defining the architecture, delivery approach, and recruiting new staff for QNX OS, Android Auto, and Apple's CarPlay integration. Additionally, I delivered enterprise Mobility solutions for Dole Fresh Fruit, increasing data collection efficiency 10x, and created a new business model for American Greetings by introducing a mobile app, including the Taylor Swift greetings card app. My teams consistently received top mobile development group ratings from Crane's of Detroit, thanks to our efficient delivery, responsiveness to customer requests, and ability to drive downloads.

I spearheaded the design of a Sales and Marketing program for launching a new product, leading to the successful acquisition of 1 million new customers and contributing to the team winning Microsoft's Startup of the Year award. In addition, I played a vital role in leading the architecture of a cross-platform authoring tool, enabling mobile apps to run natively on iOS, Android, Windows Mobile, and Web platforms, showcasing my versatility and proficiency in delivering innovative solutions.

I was responsible for defining the architecture and approach for all e-commerce solutions, leading to significant achievements such as creating a personalized digital insurance tool that grew Personal Insurance 10x over five years. Additionally, I spearheaded the migration of a core policy system from legacy to Guidewire, utilizing the Gosu development language for system configuration, which dramatically accelerated policy management processes.