Matthew D. Email & Phone Number

Catlett, Va, Us

Responsibilities: Planning and directing all functions of the computer consulting service company: establishing strategies, develop sales and marketing plans, analyze market trends and statistics, monitor sales performance, maintain and design internal and external infrastructure, evaluate and approve products and tools for business and customers, deploy personnel and resources, maintain and monitor network security, sending of external communications to customers, invoicing, accounting, disaster recovery planning, establish reseller/affiliate/partner agreements, VoIP services, Cloud backups, and other marketing tools and services, consult with customers and businesses, develop short and long term strategies and goals.

Basking Ridge, Nj, Us

Responsible for data security pertaining to identifying potential security vulnerabilities, necessary controls to protect data, determining effectiveness of existing controls or designing those needed. Included troubleshooting, investigating, configuration, implementation, ongoing management and support of the Data Loss Prevention program. Experience with Symantec DLP and other related security platforms and services.

Basking Ridge, Nj, Us

Responsibilities: Tier II and technical team lead for End User Support in North America locations, technical team lead Symantec Endpoint Protection for global operations, firewall, laptop/desktop and systems security, technical team lead Viewfinity, Technical lead for selective new initiatives and technologies, create and maintain VoIP phone accounts and voicemail, support VTC and webex solution suites and conference rooms, manage active directory/exchange accounts and services, coordinate and test new support ticketing system through formal feature approval process and requirements with developers, hardware and software maintenance and support, installation & configuration for PC's, laptops, peripherals, cell phones and PDA's, application support for standard and non-standard applications, remote network and VPN access support, interoffice moves/relocation.

Charlotte, Nc, Us

Responsibilities: Provide support for workstations, printers, cell phones and other small devices throughout two hospitals and a special care facility, quickly identify problem situations, and recommend solutions over the phone and/or in person and follow problems through to resolution, Latest technologies relating to microcomputer hardware and software for systems, including the methods and techniques for the installation, support and troubleshooting of desktop operating systems, analyze highly complex technical issues and develop logical solutions, Perform duties effectively with many demands on time and constant interruptions, working knowledge of support for a multitude of healthcare specific applications, design hardware independent images, Assimilate new product specifications and capabilities and relate them to user requirements, coordinate computer upgrades, interact with network services, department leaders, software system engineers, application development members to maintain all relative services.

Arlington, Virginia, Us

1st Battalion, 167th Reconnaissance Surveillance and Target Acquisition, Iraq (IRR)Responsibilities: Recalled to active duty for OIF from Individual Ready Reserve for served in a designated imminent danger area, Iraq, to provide force protection, security, command, control, communications, and computers, intelligence, sustainment, movements, medical support, infrastructure development and area management, and host-nation support with host-nation territorial organizations and third country allies, understand the enemy, see the battlefield, use the defenders’ advantages, concentrate at critical times and places, conduct counter-reconnaissance and counterattacks, coordinate critical defense assets, balance base security with political and legal constraints, and know the law of war and rules of engagement. The primary mission of the base is to support joint force objectives. Essential actions of the defense force are to detect, warn, deny, destroy, and delay.Secret security clearance (1999 - 2007), Army Achievement Medal, National Defense Service Medal, Global War on Terrorism Service Medal, Iraq Campaign Medal, Non-Commissioned Officer Professional Development Ribbon, Army Service Ribbon, Overseas Service Ribbon, Armed Forces Reserve Medal w/ M Device, Parachutist Badge.

Responsibilities: Support for 150+ bank branches throughout Texas, provide end-user support for hardware and software, deployment of images to workstations through Altiris and Ghost, configure Cisco IP phones and print servers, maintain the end-user support and help desk, assist clients in the utilization of the network systems and related equipment, compose, develop and revise system documentation and operational procedures, Setup, test, and deploy sixty-five new bank branches consisting of servers, workstations, printers and IP phones within three month requirement window.

Arlington, Virginia, Us

1st Battalion, 5th Cavalry, 1st Cavalry Division, Fort Hood, TXResponsibilities: Serves as a Fire Direction Chief Computer for a 120mm Mortar Platoon in a fully digitized Combined Arms Battalion, prepared for rapid deployment in support of worldwide contingency operations, responsible for supporting the battalion with timely and accurate indirect fire, provides fire support computing data for the Section Leader, maintains ammunition records, applies meteorological and registration data, and assumes control of a gun during split operations, responsible for the training, mentorship, health, moral and welfare of three Soldiers, receives and assists in processing fire missions for the battalion in order to provide accurate and timely fire support, responsible for the supervision of maintenance and accountability of one M577 including basic issue items, communications equipment and a Mortar Fire Control System, served as acting platoon sergeant for 3-months, accountable for equipment valued in excess of $500,000.

Arlington, Virginia, Us

1st Airborne Ranger Battalion, 75th Ranger Regiment, HAAF, GAResponsibilities: Member of the United States Army Special Operations Command, 1st Battalion, 75th Ranger Regiment Mortar Platoon, lethal, agile and flexible force, capable of conducting many complex, joint special operations missions, conducting airborne and air assault operations, seizing key terrain such as airfields, destroying strategic facilities, and capturing or killing enemies of the nation, capable of conducting squad through regimental size operations and are resourced to maintain exceptional proficiency, experience and readiness, subject to recall and immediate deployment to support worldwide operations. Maintains mortars and fire control equipment, performs safety checks on mortars, performs as a member of a highly trained airborne mortar squad providing indirect fire support in global operations, Employs, fires, and recovers anti-personnel and anti-tank mines, and performs self- extraction from a mine field, locates and neutralizes mines, navigates from one point on the ground to another, orients a map, operates and maintains communications equipment and operates in a radio net, operates in a NBC (nuclear, chemical, biological) contaminated area, emplace and recover early warning devices, constructs and camouflages individual/crew served weapons firing position. Constructs and camouflages mortar firing positions.

Southington, Connecticut, Us

Responsibilities: Manage two self-serve cyber cafés on a military installation, Part time while serving on active duty in United States Army, accountable for 12 workstations, 2 servers, printers, card readers, account maintenance, preventive maintenance, service and support, signage, retrieving cash and making weekly deposits.

Responsibilities: Serve as an Internet Service Provider (ISP) liaison with end-users, assist clients with signing up for service, configuring equipment and accessing the Internet, Maintain the help desk to provide ISP support, assistance and instruction, trouble shoot problems, and answer related network and operating systems questions, Work with a variety of computers and peripherals, observe equipment performance, detect errors of operations, and correct those errors, when possible, Write, edit and revise detailed technical manuals, help files, instructions and documentation for end-users, Design, create and maintain web pages, provide support and assistance in web page design and maintenance to end-users, Follow policies and approved procedures to maintain the ISP Customer Service accounts receivable records.