Matt Deverna

Matt Deverna Email and Phone Number

IT Solutions Consultant with an Expertise in IT Infrastructure and End User Support @ MSD IT Professionals
Chicago, IL, US
Matt Deverna's Location
Greater Chicago Area, United States, United States
Matt Deverna's Contact Details
About Matt Deverna

Over the past decade I have been working in the information technology space. I have always tried to provide value to the business through technology. Ultimately IT only has value if it has value to the business and the way it helps the business meet its goals. IT is a catalyst that will provide strategic value to shine light in the darkness in this data driven world.It’s not easy though, to explain the meaning and importance of many of IT metrics to the business. Packet loss and throughput may keep the network manager awake at night, but talking about them to people from sales, marketing and executives is more likely to put them to sleep or disengage someone. Today, with increasing pressure on IT budgets to do more with less there needs to be someone that can ease that pressure and make it more streamline. Being in the consulting industry this is my ultimate goal to lift that burden off the business.As they should, Executives have the mindset that what money is available, is spent wisely. IT is thought of more as a cost, a mindset of "If we have surplus money then we can spend it on IT" rather than a strategic advantage. This scrutiny is increasing due to several factors, including weak growth, bad perception (that what is bought, is not being used) and just a general bad reputation that IT is separate from the business. My goal as a IT consultant is to move executives in the direction that IT can be a strategic advantage in any industry. Technology is improving so rapidly and the skillsets of technical team members are so high, great IT teams can provide good service and great reporting that shows ROI metrics to justify spending, trends in the market and what needs to be shifted to grow and further the business. It is important to measure not only the services that are used, but also the business results that come from their use. I do believe it is my job to help the business realize its goals through technology.Visit us at www.msditprofessionals.com

Matt Deverna's Current Company Details
MSD IT Professionals

Msd It Professionals

View
IT Solutions Consultant with an Expertise in IT Infrastructure and End User Support
Chicago, IL, US
Employees:
4
Matt Deverna Work Experience Details
  • Msd It Professionals
    Msd It Professionals
    Chicago, Il, Us
  • Epoch It Solutions
    Sr Support Consultant
    Epoch It Solutions May 2023 - Present
    Deerfield, Illinois, Us
    Remotely supporting Epoch's service desk clients and providing excellent customer service for IT issues and requests
  • Msd It Professionals
    Ceo
    Msd It Professionals Jan 2016 - Present
    MSD IT Professionals is a company that prides itself as being professional in all client engagements when it comes to IT. As CEO I have helped other companies in any IT engagements and find the right technical solutions to fit their needs. I bring to the table the right IT Consulting experience and technical background to know how to help any company that comes to us with a need. We will find the right technical expert and the right plan to figure out how to meet the goals of the company on a budget that works best. I have helped develop solutions no other MSP currently offers. Our facility is built to allow large scale Enterprise Imaging to get clients new computers imaged and shipped out in a timely manner. I have also helped develop the Data Destruction offering to allow clients to securely dispose of their old hard drives.
  • Inspire Senior Care
    Cio
    Inspire Senior Care Jan 2017 - Present
    Dallas, Tx, Us
    Currently in charge of all IT desisions and IT infrastructure. Ensures HIPAA compliance and structure. In charge of Office 365 implementation and design and engineered implementation of SharePoint for file collaborating. In charge of training all staff on mission critical IT processes and any end user troubleshooting.
  • Bright Light Kids, Llc
    Sr. It Director
    Bright Light Kids, Llc Jul 2016 - Jun 2020
    Currently in charge of all IT decisions and IT infrastructure. Ensures HIPAA compliance and structure. In charge of Office 365 implementation and design and engineered implementation of SharePoint for file collaborating
  • Swc Technology Partners
    Sr Support Analyst
    Swc Technology Partners Jan 2013 - Mar 2017
    Oak Brook, Il, Us
    At SWC I was a point of contact for key clients and made sure all IT support was taken care of for clients and internal support for SWC. I assisted in many end user and server related support request. I led many incident management engagements to ensure deadlines were met and procedures were followed. In my time with SWC I was a top performer for 4 different quarters and closed over 10,000 tickets. Customer service was huge at SWC and I always tried to give the customer the best possible experience.
  • Inspire Behavioral Therapy
    Cio
    Inspire Behavioral Therapy Jan 2016 - Jan 2017
    At Inspire Behavioral Therapy I will be leading the IT team. As CIO I will be in charge of all IT projects and support request. At Inspire, I was able to work with a team to convert over 20 users from an old out dated email platform to migrate them to Office 365. I was able to increase efficiency of the team as a whole and make sure the IT infrastructure in place was compliant with HIPPA. In my time with Inspire I was able to oversea the overhaul of their website and strategically inject key components that made it unique and functional to the end user.
  • Lifestyle Lift
    System Administrator
    Lifestyle Lift Mar 2009 - Dec 2012
    Troy, Mi, Us
    At Lifestyle Lift I was in charge of incoming IT support and taking care of all incoming tickets. This role helped me gain valuable experience in help desk support and production server support. In this role we managed a large infrastructure of 60+ locations with only 4 support staff. We implemented and rolled out Windows 7 to all locations in under 1 year. I was also in charge of all Active Directory, new hire and training procedures for all centers and staff.

Matt Deverna Skills

Microsoft Office Customer Service Outlook Training Process Improvement Project Management Team Leadership Change Management Microsoft Exchange Active Directory Image Manipulation Image Capture Desktop Administration Desktop Deployment People Oriented Customer Satisfaction Customer Oriented Fortinet Numara Track It Help Desk Support It Solutions Leadership Vendor Management Crm Computer Repair Application Architecture Windows Server Cisco Technologies It Strategy Marketing Disaster Recovery Sales Software Documentation Strategic Planning Windows Team Building Windows 7 System Administration Sharepoint Hyper V Computer Maintenance Technology It Service Management Business Intelligence Business Analysis Computers Management Troubleshooting Microsoft Technologies Computer Security

Matt Deverna Education Details

  • Baker College Business And Corporate Services
    Baker College Business And Corporate Services
    Information Technology And Security
  • Henry Ford Ii
    Henry Ford Ii

Frequently Asked Questions about Matt Deverna

What company does Matt Deverna work for?

Matt Deverna works for Msd It Professionals

What is Matt Deverna's role at the current company?

Matt Deverna's current role is IT Solutions Consultant with an Expertise in IT Infrastructure and End User Support.

What is Matt Deverna's email address?

Matt Deverna's email address is ma****@****ons.com

What schools did Matt Deverna attend?

Matt Deverna attended Baker College Business And Corporate Services, Henry Ford Ii.

What skills is Matt Deverna known for?

Matt Deverna has skills like Microsoft Office, Customer Service, Outlook, Training, Process Improvement, Project Management, Team Leadership, Change Management, Microsoft Exchange, Active Directory, Image Manipulation, Image Capture.

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