Matthew Hill Email & Phone Number

San Francisco, California, Us

Senior Technical Program Manager responsible for Brex’s entire GTM systems architecture. Lead a team of TPMs, developers and admins in designing and developing the systems that dictate how the business sales, markets and retains customers. Projects include work on multiple integrated business systems to include Salesforce, Snowflake, Polytomic, Chili Piper, Ironclad, ZomInfo, Monday.com and others. Developed and oversaw the project to create a custom CPQ process that spanned different systems and had an easy to use UI that walked reps through seamlessly to reduce time and friction in selling and onboarding customers on the company’s new SaaS product. CPQ Project also ensured data integrity by adding additional validations and locks to ensure that at each phase data was correct and approved by all parties. Redesigned legacy data pipeline used for marketing and lead routing processes to reduce lag between database and endpoints. Managed integration projects with partner companies to share specific data while maintaining secure data practices and trigger only needed data in transfers. Worked with business stakeholders to discuss current projects and steer them down the correct path for the future state of our systems. Coordinate with different tech and business teams to ensure projects spanning multiple areas are able to proceed without issues. Work with third-party vendors to ensure applications are working as intended and to find new applications that might meet the company's needs. Present completed projects both technical and high level to stakeholders and C-level executives to keep them informed on the impact to current business processes. Recognized as a top partner to the business teams and constantly a top performer under the IT/Business Systems Department.

Us

Salesforce team leader that managed four different salesforce orgs with over 10,000 users. Developed and oversee the deployment process with Flosum used by development and admin teams. Train all new admins and developers on salesforce best practices and agile methodologies. Lead multiple integration and enhancement projects in salesforce to include the Etrade to Morgan Stanley salesforce integrations as well as the following projects salesforce mobile, Outlook integration, and Mulesoft. Present all new and updates for salesforce projects to Director level and above business leadership. Manage and configure SSO logins for all orgs with Etrade network team. Work with vendors on third party app and managed packages. Maintained and created documentation on new process and procedures. SME on salesforce and main point of contact for end user issues.

Seoul, Kr

Subject matter expert on all salesforce.com systems for LGE CAC division. Configured and maintained Salesforce standard objects, custom objects and junction objects, while also structuring user roles, security profiles and workflow rules. Provided recommendations to executives on tailoring Salesforce.com to meet agile business needs. Created, tested, and deployed custom apex code and triggers to support business needs. Eradicated duplicate data and defined duplicate blocking parameters to maintain data integrity. Created training materials and conducted training for all employees on properly implementing the Salesforce system in both marketing and sales. Provided support to over 500 Salesforce users worldwide and acted as the primary point of contact for end-user support. Developed, launched and managed in-depth apps, dashboards, and reports for constant and accurate data analysis and feedback. Worked extensively on both Sales and Service Clouds to design the best solutions for all departments.

Atlanta, Ga, Us

Developed reports, dashboards, and processes to continuously monitor data quality and integrity. Onsite point of contact for SalesForce for company. Managed the database for the team's regions and performed basic administration, de-duping and cleanup procedures. Managed ongoing support request and administrative needs of users. Collected data, sales figures, and market research for government sector. Created reports to share findings and recommendations with the internal team and other stakeholders. Collaborated with leaders and managers to determine and address data and reporting needs for various company projects. Oversaw all properties owned by the government division of Rooker. Oversee all financial and operational needs of properties. Maintain and improve relationships with all tenants and government representatives. Managed company wide CRM systems and created additional content. Helped sell the properties and management of each to potential buyers.

Kennesaw, Ga, Us

Maintain day to day needs of cryogenics lab by supervising the flow of materials between distributors, suppliers and warehouse. Work beside purchasing department on ordering and reviewing new material. Review production schedules and related information to determine material requirements and track materials. Oversee the handling, storage and transfers of inventory.

Managed all warehouse and office systems. Helped in Tier 1 and Tier 2 desktop support for employees and customers. Monitored and maintained the computer systems as well as the networks within the organisation. Installed and configured computer systems. Diagnosed and solved hardware/software faults. Troubleshot mobile phone issues and assisted in fixing found issues.

Atlanta, Ga, Us

Lead desktop support team in assisting all Autozone stores with network and systems issues and provided Tier 1 and Tier 2 support. Helped in creating doctrine for diagnosing and fixing network issues. Handled hardware and software issues in office.

Master'S Degree, Management Information Systems, General

Bachelor Of Arts (Ba), Pre-Law Studies