- Oversee the revenue and expenditure tracking of the $25,000 Greek Finance Committee budget providing financial support to Greek Chapters- Advocate for over 500 students in Greek Life on the RIT campus across 3 distinct councils and a network of over 25 chapters- Forging partnerships with the university leadership team to promote the impact of Fraternity and Sorority Life- Host an external committee consisting of all chapter presidents in order to tackle obstacles and highlight achievements in the community.

- Collaborate closely with event staff to set up and operate equipment for various special events, ensuring the successful execution of technical aspects.- Facilitate Real-Time Captioning services, coordinating with captioning providers and integrating the captioning system into the event's audio-visual setup.- Support the seamless integration of PowerPoint presentations, working closely with presenters to ensure smooth transitions and trouble-free delivery.

- Designed and Implemented company wide RBAC to automate access management for business applications utilized by 16,000 employees.- Investigated exceeding access incidents to prevent PII data leaks from legacy access management standards.- Audited and documented the company’s identity and access security controls, ensuring effectiveness and SOX compliance with established standards.- Responded and resolved 400+ Identity and Access Management (IAM) incidents

- Performed software updates and maintenance tasks across Chrome, Windows, and MacOS Operating Systems, ensuring devices were up to date with the latest security patches and software enhancements.- Engaged with over 3,000 students to assist with device upgrades and physical technology issues.- Completed a technology audit, utilizing IncidentIQ to log all changes made annually and delivered recommended changes to management for review.- Diagnosed and resolved hardware and software issues for upwards of 283 faculty members.

- Supervised 300 campers ages 6-14 throughout a three-week program- Managed 30 camp counselors ages 15-19- Collaborated with staff members to promote an exciting, engaging, and memorable experience for the campers

- Process, package, and ship upwards of 1,000 orders per week- Assist in daily, miscellaneous stock keeping procedures

- Handle POS System transactions including credit, cash, exchanges, returns and refunds- Provide customers with high quality service while upholding company standards