Matt Mosley Email & Phone Number

Remote

Primary point of contact and internal advocate focusing on brand strategy and organizational objectives. Deliver training, guidance, consultation, and lifecycle management. Identifying projects, increase usage, and build relationships with C-Level decision makers to ensure brand engagement. Proactively plan, advise, and gain buy-in to platform changes and enhancements. Identify and provide best practice solutions to brands based on current and future needs. Monitor, identify, and action low… Show more Primary point of contact and internal advocate focusing on brand strategy and organizational objectives. Deliver training, guidance, consultation, and lifecycle management. Identifying projects, increase usage, and build relationships with C-Level decision makers to ensure brand engagement. Proactively plan, advise, and gain buy-in to platform changes and enhancements. Identify and provide best practice solutions to brands based on current and future needs. Monitor, identify, and action low engagement brands to ensure usage and reduce churn. Create and update internal and customer facing written content. Set and manage expectations. Show less

Remote

Acting as the subject matter expert, I work with clients to create a scope of work, set and manage project expectations; both internal and client facing. Consult key stakeholders and cross functional teams on process improvements while promoting industry specific best practices. Provide and support a transparent environment of communication and curiosity.

Portland, Oregon, United States

Responsibilities included PS, CS, and Support. Developed competencies and processes to drive success for customers and Agiliron. Guided customers through onboarding via software training, data migration, and API configuration. Promoted development, growth, and adoption of the platform by recommending additional channels for revenue and renewal. Created an environment of open communication and transparency.

Portland, Oregon, United States

Implemented US based and International clients using various project management methodologies while maintaining our key processes: Kick Off, Discovery, Training, Go Live, and Stabilization. I promoted best practices and process improvement using customer feedback, industry standards, and software functionality. I lead weekly training and status meetings with vital stakeholders and conducted week long on-site Discovery, Training, and Go Live sessions for 4 to 7 customers… Show more Implemented US based and International clients using various project management methodologies while maintaining our key processes: Kick Off, Discovery, Training, Go Live, and Stabilization. I promoted best practices and process improvement using customer feedback, industry standards, and software functionality. I lead weekly training and status meetings with vital stakeholders and conducted week long on-site Discovery, Training, and Go Live sessions for 4 to 7 customers simultaneously.Laid off due to COVID-19. Show less

Remote

Managed 15 to 20 simultaneous implementations. I served as the primary point of contact for customers, partners, and vendors. Drafted complex reports related to project phases and statuses using Agile and Waterfall methodologies. Weekly and bi-weekly project status meetings with Institutional (Hospital) Pharmacy Senior Directors, Pharmacists, Suppliers, and Pharmacy Management System providers. Ensured deliverables were met on time, within scope, and on budget.

Washington

As a Freelance Event Coordinator, I fostered key business relationships with industry professionals, customers, and event staff. Coordinated and executed various events, including meetings, parties, and company activities. Selected and secured all event necessities, including caterers and venues, while meeting budgets and deadlines.

Dupont, Wa

As a Customer Success Associate, I led a team of 6 in daily functions, customer success initiatives, and customer relationship management. I updated and maintained the internal SharePoint website, coordinated with vendors and service providers, and completed budget requests.

Tacoma, Washington, United States

Provided management oversight for all phases of the construction project. Administered contracts and selected subcontractors. Developed cost-effective plans and schedules for initiation and completion of projects following a logical pattern for utilization of resources. Supervised managers during construction project, controlled costs, created schedules, and tracked milestones and timelines.

Washington, United States

Developed business relationships with all accounts, including retail locations, chain HQs and wholesale distributors. Improved account business relationships across a diverse base of retailers using analytical proficiencies and influencing skills. Presented product lines, point of sale materials, and incentive programs to key decision makers. Achieved assigned quantitative and qualitative sales goals and brand-building measures. Oversaw a retail pipeline of 750 contacts, while increasing market… Show more Developed business relationships with all accounts, including retail locations, chain HQs and wholesale distributors. Improved account business relationships across a diverse base of retailers using analytical proficiencies and influencing skills. Presented product lines, point of sale materials, and incentive programs to key decision makers. Achieved assigned quantitative and qualitative sales goals and brand-building measures. Oversaw a retail pipeline of 750 contacts, while increasing market share by 28% annually. Represented brands/companies at wholesale B2B trade shows and consumer events. Show less

Tacoma, Washington, United States

Secured new business opportunities through effective communication, presentation delivery, and trade show attendance. Secured customer retention via relationship building, setting expectations, and effective problem-solving. Allocated resources throughout territory, executed billing and collection functions, and maintained complex customer accounts. Created sales strategies, techniques, and solutions. Established export trade distribution. Generated significant sales annually; doubling revenue… Show more Secured new business opportunities through effective communication, presentation delivery, and trade show attendance. Secured customer retention via relationship building, setting expectations, and effective problem-solving. Allocated resources throughout territory, executed billing and collection functions, and maintained complex customer accounts. Created sales strategies, techniques, and solutions. Established export trade distribution. Generated significant sales annually; doubling revenue year-over-year with $3M by 2007. Show less

Bachelor Of Arts (Ba), Strategic Communications, Concentration In Advertising

Activities and Societies: Lambda Chi Alpha Fraternity I have a Bachelor's Degree in Communications from the Edward R. Murrow School.

High School Diploma, American Political Behavior, English

Activities and Societies: Associated Student Body Senator, National Honor Society (NHS), Distributive Education Clubs of America (DECA), 4.