Matt Doyle Email & Phone Number

Schaumburg, Illinois, Us

• Own and manage customer advocacy program development and activities across the customer life cycle showcasing our customers’ success and thought leadership.• Develop, own and influence a comprehensive customer storytelling content strategy in alignment with sales, marketing, and product & technology to support the most impactful customer content including case studies, videos, speaking opportunities, thought leadership partnerships, etc.• Serve as a key storyteller for Paylocity, embracing and articulating our brand and product value proposition and articulating to internal and external audiences • Partners across marketing leadership to align on cross-functional planning and ensure launch timelines are met. Ensure all content is delivered at the highest quality, on time, and within budget. • Manage KPI and executive reporting and create correction plans as needed to ensure campaigns achieve targets. • Innovate how customers are involved in Paylocity’s programs such as brand campaigns, product launches, media opportunities, speaking engagements, events, and more.• Lead third-party review site management across key sites such as G2, TrustRadius, and Gartner Peer Insights to ensure Paylocity’s presence is accurately reflected and captures customer sentiment • Manage high-touch relationships with customer advocates and strategic customer leaders/executives to develop and deliver mutually beneficial advocacy plans, across storytelling, media pitches, and events where required.• Use industry and customer research, competitive intelligence and product performance data to identify unique thought leadership campaigns and represent the voice of the customer.

Schaumburg, Illinois, Us

Own and manage customer advocacy program development and activities across the customer life cycle showcasing our customers’ success and thought leadership.Develop, own and influence a comprehensive customer storytelling content strategy in alignment with both sales needs and the most visible brand partnership opportunitiesManage high-touch relationships with PCTY Advocates and strategic customer contacts and to develop and deliver mutually beneficial advocacy plans, across storytelling, media pitches, and events where required.Define strategic alignment with sales, marketing, and comms teams, to ensure delivery of impactful customer stories aligned with the marketing and sales team needs, and customer references that support sales engagements and go-to-market prioritiesManage and engage customers to support third-party review sites such as G2, TrustRadius, and/or Garner Peer Insights and oversee content development related to third-party reviews sitesEnsure delivery against program KPIs, including publishing of targeted customer stories, third-party review campaigns, quote support, product feedback sessions, speakers for internal events (Elevate), speakers for external events (SHRM, HR Tech), PR/AR coverage, references for key product announcements and marketing campaigns, plus provide monthly/quarterly/year-end reporting on accomplishments against goalsPartner with marketing and sales to ensure cross-functional teams are equipped to hold conversations that incorporate real customer stories and evidence by leveraging the stories your team deliversSupport internal planning, communication and reporting processes that ensure alignment and status transparency with key stakeholders regarding customer requests and assets, keeping business partners comfortable and informed.Evangelize and educate internal and external stakeholders on the benefits associated with voice of customer activities, inspiring them to join the movement.

Schaumburg, Illinois, Us

Increased our Advocacy participation by nearly 50% in one-yearCompleted more than 30 client stories so farSupport sales needs with robust reference fulfillment and brand credibility through client logosBuilt reputation management platform on third-party review sites like G2 and Capterra Improved rating and review collection on both sitesExecuted new Customer Advocacy communication channels to increase participationConnected client advocates to early adopter, speaking opportunities, product feedback sessions, and exclusive activities with our executivesHeld 15 unique events in the last 12 months for AdvocatesSupport new product launches with early Advocate adopter feedback and testimonials

- Demonstrate Zebra’s innovation across our product/solutions portfolio through customer-focused storytelling that aligns with our business objectives for press releases, case studies, videos, social media, website properties and internal news- Support Public Relations activities via event PR support, drafting press releases, media training, media briefings and other activities - Work cross-functionally with regional marketing, product, software and sales teams to identify, recruit and secure customer references across all verticals to support Zebra’s priorities and business objectives- Manage Customer Reference Program with more than 240 references as single source of truth for Zebra customer content development and distribute next steps to appropriate stakeholders internally for case studies, press releases, videos, blog posts, and other marketing content- Leverage video and writing skills to support video, written case study and press release production to supplement regional marketing teams as needed - Act as conduit between marketing teams, sales teams and product teams to actively promote Customer Reference Program, customer story opportunities across the business- Maintain and manage Customer Reference database to ensure accuracy and usability for sales and marketing team- Lead strategy on communications for customers and content campaigns with reference customers- Manage measurement of Customer Reference Program metrics

Leading Zebra's Customer Reference Program helps drive our marketing, PR and sales efforts. Manage the day-to-day operations of Zebra's Global Customer Reference Program. Responsible for more than 215 customer advocates outside of Zebra. Drive content development and thought leadership - videos, written case studies, press releases - with leading customers from our program. Experienced cross-functional partner to marketing, sales, sales support and product management. Two-year member and co-facilitator of the Marketing Advisory Council within Zebra to be the voice and pulse of my colleagues to the Marketing Leadership team.

• Drive media and industry analyst awareness of Zebra's solutions to significantly expand their understanding of Zebra's business strategy and product offerings• Advance the development, simplification and innovation of the PR/AR program while defining repeatable best practices for the organization• Deliver and track on-going PR/AR program activities such as briefings, inquiries, reporting and other core program tactics• Collaborate with marketing and product teams to educate media/analysts on solutions and launches• Prioritize and manage incoming requests for information, research review, customer references, event speakers, and research• Defining, measuring and reporting success and learnings• Driving alignment with sales, marketing and product engineering to maximize awareness of customer requirements, existing market evidence, and AR program impact

Professional voiceover artist

Milwaukee, Wi, Us

Develop relationships with news sources resulting in exclusive storiesTranslate complex issues for large audience across 12-county regionLeverage storytelling skills to engage viewers on-air, online, and through social mediaPresent content through video, online, & social channels resulting in enhanced viewer engagementStrong writing & editing skills Manage Facebook, Twitter, Vine, & other social sites for news deliveryCreate messages that impact & influence community of nearly 1.5 million peopleMaintain network of contacts in varying industries for news generationCreate concise stories delivering a clear message on high-level topicsBuild trust with people in high pressure situations resulting in news contentWrite multiple accurate, concise scripts on strict deadlinesResearch for interviews, stories, & editorial meetings resulting in daily contentManage photographers, graphics department, and producers when necessaryTasked to work as one-person team on a daily basis in a market filled with multi-person teamsExcellent public speaker with ability to adapt on the fly Understanding of media coverage decisionsPerformed at a high-level in high pressure situations on breaking newsRepresent station in a professional manner at all timesFill-in when necessary for anchors

Milwaukee, Wi, Us

Tasked to work as one-person team on a daily basis in a market filled with multi-person teamsPerformed at a high-level in high pressure situations on breaking newsPitch multiple story ideas each dayGathering video, interviews, background information for daily storiesResearch, shoot, write, edit, present daily news stories on deadlineEngage viewers, followers, customers on social mediaRepresent station in a professional manner at all times

Rhinelander, Wisconsin, Us

- Anchor, report, produce for 5:00 p.m. newscast - Responsible for writing scripts, selecting video, editing video, live interviews- Manage wjfw.com website, Facebook, Twitter, by updating new content, video- Help manage reporters & newsroom for 5 & 6 p.m. newscast- Produce and cut a two minute radio news update - Enterprise daily story ideas to impact local community- Work independently to deliver content in clear, concise, engaging manner- Represent station during various public appearances/fundraisers

Rhinelander, Wisconsin, Us

Report on news covering the Northwoods region in North-Central Wisconsin.- Report five days a week on North Central Wisconsin- Shoot, write, edit all stories- Back-up anchor for main 6 PM and 10 PM newscast- Shot various sports games including girls hockey and boys basketball- Ability to produce a full 30 minute newscast- Turn four to five packages for air per week- Manage stories for website and various social media sites- Represent station in community events

Chicago, Illinois, Us

- Build rapport with clients through strategic communication- Managed day-to-day client engagement for retailers & manufacturers for advertising tracking- Led on-site trainings & developed process for equipping clients to strengthen business - Consulted new clients on SaaS application to leverage market intelligence- Present value-adds to SaaS provided- Provide updates on sales targets for Account Executives/DirectorsMarket Track has the most comprehensive ad tracking and decision-support solutions available in the marketplace and creates the clear industry standard resource. Market Track's mission is to increase the returns on a customer's advertising investment by combining comprehensive information with innovative solutions and unsurpassed service. We monitor over 150 U.S. and Canadian markets for every channel of trade, and provide retailers and manufacturers with superior tools to monitor promotional activity, enable dynamic decision-making and help provide our clients valuable business insights from this ad tracking information.

Waltham, Ma, Us

• Represent key clients and original equipment manufacturers to sell complex technical products, such as Autoweb File Exchange, and solutions to Tier 1, 2, and 3 suppliers within the automotive and aerospace industries • Produced leads for Executive Sales team product demonstrations via outbound telephone sales campaign • Generated new revenue via outbound telephone marketing campaigns by targeting potential customers who were previously identified by executive sales team • Establish weekly reporting and trend analysis • Conduct competitive research and industry analysis on current issues such as e-mail and File Transfer Protocol security to support selling positions • Rationalized large supplier lists against internal database(s) to create reports for Executive Sales team

Bachelor Of Arts - Ba, Communication And Media Studies

Msj, Journalism

Ba, Communications Studies