Support Program Director with additional projects and assignments and deliver complex administrative projects on time while exceeding expectations. Manage the day to day operation of the facility which houses 6-10 children and teenagers assigned to the program. Accurately maintain an organized record of resident information, including a daily record and score sheet of overall behavior, school and medical records, and inventories of personal belongings. Meticulous documentation and administering of medications in accordance with Approved Medication Administration Personnel (AMAP) guidelines. Supervise the safe transport of residents to and from doctor's appointments, court hearings, or other social service-related meetings and coordinate and implement on site activities and outings for residents. Consistently praised for the quality and timelines of reports, attention to detail, exemplary service and team-player attitude. Ensured the office was always working at top productivity – managed all mailing and shipping needs, office supplies, filing, and scanning, while guaranteeing top-level customer service at all times.