Matthew Driggers Email & Phone Number

Tuscaloosa

• Managed the front staff at Tuscaloosa’s favorite local coffee shop• Consistently took initiative to implement original ideas that sped up production, improved efficiency, and reduced waste• Displayed ability to adapt and solve problems during high volume situations while maintaining exceptional customer service

Tuscaloosa, Alabama

Graduate Teaching Assistant for Operations Management 321 Production Planning and ControlGraded ~90 assignments weeklyHosted office hours twice per week to help students understand concepts taught in lectures. Administered exams and answered students' emails.

Tuscaloosa, Alabama Area

• Oversaw the transportation of highly sensitive merchandise to University of Alabama sporting events• Played an integral part Game Day hospitality operations by taking on extra responsibilities and solving problems as they arose• Organized and led a team of six to ensure the correct and timely placement of customers’ orders without error

Tuscaloosa, Alabama

Assisted in managing inventory of the main campus warehouse at the University of Alabama. Fulfilled orders from convenience stores on campus. Proposed an electronic inventory system that would save Bama Dining $100,000 a year if implemented.

Used people skills to assist customers when problems or questions ariseMade executive decisions in times of inclement weather or broken equipment

Northport Al

Made a variety of special coffee drinks, ice cream, and milkshakesHandled a wide range of responsibilities involving opening and closing as part of a one or two person staff

Graded 60+ Assignments twice a week for 2 sections of OM 385 Operations Information TechnologyAnswered students' questions related to Microsoft Excel

Used problem solving skills to find a solution to various difficulties so concession stands could continue to produce the output needed to meet the demand at Alabama home football gamesDemonstrated communication skills to mitigate disputes between customers and staff workersMotivated and directed teams of workers of up to 18 people

Northport, Al

• Used problem solving skills to find solutions to a wide array of difficulties so concession stands could continue to produce the output needed to meet demand at Alabama home football games• Demonstrated communication skills to mitigate disputes between customers and staff workers• Motivated and directed teams of workers of up to 18 people during 12 hour work days

Master'S Degree, Operations Management

Bachelor Of Science, Supply Chain Management, International Business

Activities and Societies: Society of Operations Management Students